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DGS Application Specialist

General Electric

İstanbul(Avr.), İstanbul(Asya)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

Specialist

Department

Health / Medical

Health / Medical

Application Count

182 application

Job Type

Full-Time

Position Level

Specialist

Application Count

182 application

Department

Health / Medical

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QUALIFICATIONS AND JOB DESCRIPTION

What do you envision for your future? At GE Healthcare, we strive to see life more clearly. Our 'healthymagination' vision for the future invites the world to join us on our journey as we continuously develop innovations focused on reducing healthcare costs, increasing access and improving quality and efficiency around the world. We are a $17 billion unit of General Electric Company, employing more than 46,000 people worldwide and serving healthcare professionals in more than 100 countries. We believe in our strategy – and we'd like you to be a part of it. As a global leader, GE can bring together the best in science, technology, business and people to help solve one of the world's toughest challenges and shape a new age of healthcare. Something remarkable happens when you bring together people who are committed to making a difference - they do! At work for a healthier world.

Qualifications/Requirements
 
- Required active professional clinical/technical certifications/registries necessary to scan live
patients in a clinical setting
- Demonstrated current basic clinical scanning proficiencies on current products/platforms
- At least one of the following core experiences: Minimum of 5 years clinical/ technical experience following certification with demonstrated clinical/technical skill in specific areas or at least 3 years commercial applications/modality experience with demonstrated successes in high level customer interactions and sales scenarios
- Proficiency in computer skills in Microsoft Office Suite products
- Willingness to travel extensively within your specified geographic region as well as to nationwide sales meetings and tradeshows
- To the extent you are applying for a position that requires you to operate a GE owned/leased, privately owned/leased or rental vehicle for company business, you must be willing to submit to a check of your driving record
- Ability to communicate effectively using local language
 
Quality Specific Goals
- Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPAA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int’l Law is broken.
- Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l Law is broken
- Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
- Complete all planned Quality & Compliance training within the defined deadlines
- Identify and report any quality or compliance concerns and take immediate corrective action as required
- Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System
 
 
Desired
 
- Associate’s or Bachelor's degree preferred in related business or technical/clinical field
- Strong leadership skills (respected by peers and leadership for contributions to the business)
- Strong presentation skills (public speaking and lecture experience desired)
- Demonstrated ability to understand and present complex material in understandable terms
- Demonstrated interpersonal & communication skills (ability to effectively communicate, verbally and in writing, to external customers, global counterparts and to team members in other functional organizations)
- Solid problem solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)
- Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)
- Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve
- Team oriented with a customer satisfaction mindset
- Ability to multi-task effectively and manage multiple priorities at one time
- Willingness to be flexible/adapt to changing work environments
- Clinical experience in large hospital/university setting preferred
- Advanced certification/registries desired
- Five or more years of demonstrated clinical scanning skills in specific
- Experience on all current GE products for which responsibilities cover
- Experience within GE Clinical Applications or Clinical Marketing roles
- Fluency in other relevant languages within territory- Strong experience with Wind Services field operations
- Experience on managing customer’s receivable accounts
- Ability to work effectively within all levels of the organization
- Fluency in other European languages
 


İŞ TANIMI


Essential Responsibilities
 
Responsible for providing formal technical and clinical support during the sales process within in a limited geographic region or limited industry/product segment. Responsibilities may include providing required pre-sale product demonstrations (or clinical trial support) and post-sale installation, training and/or customer service activities and ongoing customer support, including on site clinical in-servicing and go-live support. May be required to play leadership role within local team.
 
- Provide technical and clinical leadership during sales process by demonstrating full range of product features including potential uses, product capabilities and benefits to customers as needed
- Develop, coordinate and deliver product training to customers on software, application and/or equipment use, monitor customer installations within assigned territory/region to improve customer satisfaction and maintain customer relationships
- Improve customer satisfaction and socket retention through continuing education on optimization of equipment utilization by customer
- Support trade shows and professional conferences by performing product demonstration and promotion as well as customer training
- Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies
- Produce well-written post-training reports and provide regular feedback on customer satisfaction and needs
 
If also taking on team leadership role responsibilities also include:
- Facilitate team communication and the sharing of best practices
- Assist with the assimilation of new hires into the organization
- Act as a mentor to field team, providing clinical, technical and professional guidance as necessary to improve the customer experience
- Communicate with Sales and Application Leaders to align applications activities with sales needs and business objectives
- Communicate with local Applications Specialists and Account Managers to ensure all customer and business needs are met
- Energize team and maintain adherence of field processes
 

Preferred Candidate

More than 5 years of experience
Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate), Doctorate(Student), Doctorate(Graduate)

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Electric& Electronic / Health

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