Customer Service Intern- Long Term

Henkel - Türk Henkel A.Ş.

• University student, preferably from Engineering or Management disciplines
• 3rd or 4th year undergraduate student,
• Passionate to work in Supply Chain disciplines
• Proficiency in MS Office applications
• Excellent command of English and Turkish in both speaking and writing
• Team worker, problem solver and decision maker
• Strong communication and analytical thinking skills
• Good coordination and relationship management skills
• Ambitious for task completion with sufficient quality
• Positive & energetic attitude

İŞ TANIMI

• Interacting with customers to provide information in response to inquires about products and services.
• Handling and resolving customer's complaints.
• Being responsible to communicate and coordinate with internal departments making arrangements for the customers to get their product in a timely manner.
• Planning of OTC process and customer supply
• Maintaining ongoing communication with customers
• Order tracking
• Supporting the department in all processes