• Hotel industry work experience including previous leadership experience within corporate sales
  • University/College degree in a related discipline required
  • Computer literate in Microsoft Window applications and relevant computer applications required 
  • Excellent communication skills, both written and verbal required
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to focus attention on guest needs, remaining calm and courteous at all times


Summary of Responsibilities:
  • Develop and maintain close working relationships with all accounts to ensure that client expectations are exceeded
  • Maintain, acquire and develop new and existing accounts to increase market share through research, telesales, existing databases etc.
  • Acquire and maintain a working knowledge and market intelligence of competition portfolio
  • Explore business opportunities and convert them into room nights and revenue
  • Remain up to date with regional and international developments and convert these into sales opportunities
  • Collate, send and follow up proposals, contracts and credit agreements
  • Check that all content produced by any of the Sales Team, internally or externally, is always in keeping with Hotel standards of procedure, best practice and company policy
  • Prepare weekly, monthly, quarterly and annual reports highlighting particular performance issues with accounts or markets, suggesting analysis and proposed remedial actions
  • Actively manage personal and team’s Sales Activity targets
  • Oversee the preparation of sales promotions and broadcasts and actively follow up sales opportunities
  • Ensure that account information is up to date in the corporate systems (Opera etc.) within the sales team
  • Organization, participation and agreed follow up will be required for exhibitions, business trips, workshops/training courses, site inspections and client events
  • Maintain and grow all company loyalty programs
  • Ensure the highest standards of professionalism and courtesy is extended to colleagues and partners at all times

Preferred Candidate

Position Information