Resepsiyonist

Sheraton İstanbul Ataköy

• University degree  and ability to speak fluent English is required and previous experience at front desk  is an asset.
• Well known OPERA program
• Positive attitude and good communication skills
• Excellent grooming standards
• Ability to work on your own and as part of a team

İŞ TANIMI

• Report to work on time, in proper and clean uniform, including name tag. Personal appearance and grooming must conform with standard.
• Handle all duties according to hotel policies, procedures, internal rules and standards.
• Conform to cash handling procedures at all times.
• Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures and events.
• Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel.
• Follow all cash handling and banking procedures to check out all customers efficiently.
• Operate OPERA  program, take same day reservations and know how to enter.

• Perform guest registration and room assignment and accommodate special requests of all guests.
• Know how to follow all hospitality guidelines.

• Be flexible in regard to work schedule