Müşteri Hizmetleri Görevlisi

Omron Electronics

We are looking for a Customer Service Employee for our growing organisation in Istanbul, Turkey.

.       Experience in a similar job preferable customer service environment with knowledge of CRM and ERP systems
·         Excellent knowledge of the MS Office (Word, Excel and Power Point)
·         Good level of english
·         Result oriented, positive mindset, thinking in solutions, flexible, quality minded and excellent communication               skills on all level
.         Candidates must have a disability report with minimum %40.

İŞ TANIMI

Summary of primary duties and responsibilities;

·         Execute, provide and communicate accurate and timely (administrative) customers service activities in line with           the customer care group plans and policies in order to create customer satisfication and retention
·         Execute the order invoicing process; order intake, acceptance, entry, acknowledgement, exceptions, invoicing             and filing
·         Keep track of order time in close cooperation with the procurement&planning responsible and ensure proper               registration
·         Provide data and information to customers about, orders, prices, delivery time, stock levels, etc. and support               with data gathering
·         Analyze customer requests and anticipate on the needs and wishes of our customers and propose optimized               total Solutions with our integrated automation products