Inside Sales Executive

UPS Türkiye

• Bachelor Degree in preferably Business Administration, Logistics,
• 1-2 years work/internship experience,
• Fluent in English both written and spoken,
• Strong verbal communication requirement with customers via phone
• Excellent command of MS-Office tools,
• Excellent verbal and written communication skills. Ability to communicate effectively at all levels, both within UPS and with customers,
• Strong organizational, planning and time management skills and ability to deal with and follow up on multiple complex customer issues at the same time,
• Military service has to be completed for male candidates.

İŞ TANIMI

•           Work with sales resources to address customer needs and grow the business
•           Maintain relationships with customers by assisting them with general inquiries or pricing requests, support resolving service issues or to position additional UPS’ products and services
•           Maintain ownership of queries through to resolution, ensuring that the customer (and any other UPS function if required) receives regular updates at appropriate intervals
•           Keep Sales and Operations informed about any special customer requirements and changes
•           Pro-active customer service for “Must Keep” customers
•           Enter and maintain new opportunities in UPS system (TEAMS or successor system)
•           Maintain up-to-date knowledge of UPS products, services and processes