Call Center Staff

FESTO Sanayi ve Ticaret A.Ş.

Our company is a global leader in industrial automation.

Due to continued growth and in order to provide excellent customer services,
we are looking for customer representatives/contact center agents to join
our contact center team of professionals in İstanbul Tuzla.

The candidates shall be:

• Graduated from technical schools or universities
• Fluent in English, Farsi and Azeri languages
• Able effectively communicate over phone
• Proficiency with MS Office and SAP is an asset
• Contact Center or Customer Service experience is an asset
• Military service must be completed for male candidates
• Accommodated in Anatolian side of İstanbul

İŞ TANIMI

• Providing information to the customers regarding products and services
• Answering customers technical and commercial requests on the phone
• Preparation and follow-up of quotations and order processing
• Supporting field sales team
• Processing customer complaints
• Offer solutions according individual needs of customers