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İlan yayından kaldırılmıştır
Antalya
İş Yerinde
İş Yerinde
Job Type
Full-Time
Position Level
Specialist
Department
Information Technology
Information Technology
Application Count
507 application
Job Type
Full-Time
Position Level
Specialist
Application Count
507 application
Department
Information Technology
QUALIFICATIONS AND JOB DESCRIPTION
The Requirements
- Ability to remain positive when encountering adverse situations that may arise during user support and training delivery
- Preferably 2 years of user software support experience in a help desk environment
- Have technical background
- Excellent written communication and technical writing skills
- Produce clear user manuals and concise documentation associated with on-going projects, as required by the development team.
- Bachelor’s degree in related discipline (preferred) or equivalent experience
- Excellent command of English and Russian both written and spoken
- Military service should be completed for male candidates
- No restrictions for traveling both inside of Turkey and abroad temporarily
*Applications will be evaluated also for all OTI Holding companies according to necessities.
İŞ TANIMI
The RoleEnsure the organization’s employees and external customers are provided with the proper support and training to make them successful in using OTI Holding corporate softwares and services.
The Responsibilities
- Provide user support by responding to questions related to corporate software and maintain sufficient knowledge
- Through support of system users, provide one-on-one training via phone or web meeting to improve their knowledge of the software
- Support new software version releases and implementation of new functionality by assisting with system testing, documentation, and user transition support
- Deliver all levels of user training in both classroom and on-line environments in English as well
Preferred Candidate
More than 2 years of experience
Bachelor’s(Graduate), Master’s(Graduate), Doctorate(Graduate)
English(Reading : Advanced, Writing : Advanced, Speaking : Advanced)
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Yazılım Destek Uzmanı Yazılım Destek Uzmanı Maaşları Yazılım Destek Uzmanı Nasıl Olunur? Yazılım Destek Uzmanı Nedir? Yazılım Destek Uzmanı İş İlanları