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PS Core 2nd Level Operation Expert

Vodafone Mobile Operations LTD

İstanbul(Avr.), İstanbul(Asya)

İş Yerinde

İş Yerinde

Çalışma Şekli

Tam Zamanlı

Pozisyon Seviyesi

Orta düzey yönetici

Departman

Teknoloji

Teknoloji

Başvuru Sayısı

0-50 başvuru

Çalışma Şekli

Tam Zamanlı

Pozisyon Seviyesi

Orta düzey yönetici

Başvuru Sayısı

0-50 başvuru

Departman

Teknoloji

Kariyer Image

GENEL NİTELİKLER VE İŞ TANIMI

Vodafone, one of the largest telecommunications companies in the world, has mobile operations in 26 countries (partnering with mobile networks in 55 more) and fixed broadband operations in 17 markets, serving 446 million mobile customers and 12 million fixed broadband customers around the world. Vodafone is strongly committed to lead the digital transformation in the Turkish Market, where the company has been operating and investing heavily since 2006.
  • University Electrical,Electronics and Communication engineering (Ps Core Engineer)
  • Military services completed for male candidates,
  • Have no restriction to work in 7/24 time based
  • Flexible working times and can work shifts
  • Self motivated and teamplayer
  • Good command of speaking/ writing/reading English
  • BSc in Electronics & Communications Engineering
  • Adaptable for flexible working time
  • Capable of doing deep dive of complex problems
  • Team spirit oriented and open minded in interactions.
  • Have very good  communication skills
  • Significant experience in GSM where at least 3 years of it is in the PS Core domain
  • Very good knowledge of 3GPP specifications with reference to PS Core
  • Very good skills in handling Unix systems/SQL/MS office applications
  • Excellent knowledge of GPRS, IP, protocols, Firewall, IP security
  • Very good analytical skills
  • Strong skills in troubleshooting PS Core problems.
  • Significant experience in analyzing network measurements
  • Significant experience in telecom operations & service management
  • Experience with other PS Core domain platforms such as IMS, PCRF,SGSN, GGSN.
 

 


İŞ TANIMI

We are seeking a PS Core 2nd Level Operation Expert with the will and ambition to work in high performing Vodafone Team responsible for Leading Digital Transformation in Turkey, reporting to  PS Core 2nd Level Operation Manager of Vodafone Turkey.
 
The accountabilities of this role are
 
 
• Monitor alarms related  with entire PS Core network (comprising of  SGSN, NGME,  PCRF,  ,  Deep Packet Inspection , safe internet , video opt. & Reporting Servers and take necessary actions to resolve the problem on a 7 day, 24 hour basis.
• To escalate new trouble reports  to vendors, collect logs and traces in order to support the resolution of these problems.
• Detecting faults escalated as alarms, clear codes, performance degradation, outage problems etc. in PS Core network.
• Solve customer complaints of data services escalated by Customer Care for individual subscribers.
• Resolve customer complaints escalated by Corporate customers and other problems escalated by Sales/Marketing teams
• Perform necessary database and configurations modifications for the Corporate subscribers (New apn creation, Setting up GRE/IPSec tunnels, static IP assignment, etc.)
• Perform database modifications in PS Core Network in order to align changes with other network domains (BSC–RNC cut-overs,  LAC modifications, etc.) 
• To integrate new equipment and prepare-perform acceptance test cases during trial and implementation phases.
• Integrate new GPRS/3G/4G roaming operators to the our network
• Daily monitoring of PS Core performance statistics (such as daily traffic, attach success rate, pdp activation success rate).
• Escalate, Investigate and resolve problems observed in KPI trends.
• Collect data and provide usage information to marketing for forecasting and trend analysis.
• Administrating and getting performance reports of PS Core network, monitoring capacity usages, network general trends and to increase the network quality by making optimization activities.
• Ensure systems interoperability between NGME & IN Platforms for Real time charging.
• Take system backups periodically.
• Making system administration activities of all SUN, HP & Linux servers (>10 high end machines.
• Maintain an overall view of the problem reports and facilitate end-to-end problem resolution for Data related issues.
• To prepare and update procedures within the PS Core for operational tasks (configuration management, performance management, fault management, escalation procedures, etc)
• Preparing Unix script and macro for regular daily works to make it easier
• Providing consultative support to Sales Team for Corporate customer solutions requirements (New APN creation, connectivity architecture, etc)
• Periodically reporting about GPRS/3G usage trends to marketing department
• To conduct trainings/workshops for Mobile Data concepts and best practices.
• To prepare presentations and training documentation about  Data infrastructure
 
 

Aday Kriterleri

En az 3 yıl tecrübeli
Üniversite(Mezun), Yüksek Lisans(Öğrenci), Yüksek Lisans(Mezun), Doktora(Öğrenci), Doktora(Mezun)

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