Spa Manager

The St. Regis Istanbul

Exciting and rewarding career opportunities await you at The St. Regis Istanbul.

An extraordinary setting, discreet recognition and the highest expression of personalization are hallmarks of the St. Regis experience. A culture motivated by the desire to fulfill each request in an authentic and meaningful way ensures a service standard beyond expectation. We cultivate our talent through a positive approach that is both our legacy and our touchstone.

About St. Regis
A Living Legacy
Born of a distinctive legacy and crafted for modern connoisseurs who desire the finest experiences imaginable, the St. Regis brand established luxury hospitality with the opening of The St. Regis New York more than 100 years ago. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service.

St. Regis Butler Service. Allow Me.
St. Regis Butler Service has been a signature of the St. Regis experience for more than a century, and we remain the only luxury hospitality brand to offer this personalized service at every one of our hotels around the world. From a forgotten travel item to a perfectly pressed suit ready for an important meeting or a thoughtful gift for a loved one, no request is too small or unattainable no matter the hour of the day. The essence of St. Regis Butler Service is discreet, personalized, anticipatory attention that allows our guests to savor the rarest of all luxuries—time.

Experiences Beyond Expectation
Combining classic sophistication with a modern sensibility, the St. Regis brand is committed to delivering exceptional experiences at over 30 of the best addresses around the world. Our hotels and resorts are settings for exceptional moments, where signature rituals such as enjoying a Bloody Mary or partaking in afternoon tea draw on the brand heritage and create emotional connections with guests. These time-honored traditions reflect the distinct cultural influences and local flavors of each unique destination. Personalized, anticipatory service and refined luxurious pursuits are the hallmark of our brand history, as well as the essence of St. Regis Aficionado, where exclusive access is tailored to each guest- from entrée to the world’s premiere private collections to tasting vintages never released to the public. Past and future, rare and refined, this is the signature of St. Regis.

About The St. Regis Istanbul
The Best Address
Located in the heart of the most exclusive district of Istanbul, Nişantaşı, The St. Regis Istanbul is surrounded by the luxurious boutiques, the very best of culinary and wine offering, the finest of art and entertainment. Mere steps away are such attractions as Maçka Park, the convention center, the city center, Taksim square and the Bosphorus.


 

İŞ TANIMI

• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.

• Supporting Management of Spa Operations and Budgets
• Ensuring and Delivering Exceptional Customer Service
• Ensures all employees have the proper supplies, equipment and uniforms
• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department
• Manages supplies and equipment inventories within budget
• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals
• Sets a positive example for guest relations
• Interacts with guests to obtain feedback on product quality and service levels
• Handles guest problems and complaints
• Empowers employees to provide excellent customer service
• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement
• Strives to improve service performance