SERVICE COORDINATOR- TURBOCHARGING

ABB Elektrik Sanayi A.Ş.

• University degree in Marine Engineering, Mechanical Engineering or Naval Architecture,
  Preferably 5-6 years experienced in  Turbocharger,
• Able to communicate effectively and problem solver,             
• Having a valid driving license,
• Very good command of written and spoken English, Good knowledge of  MS Office applications, No obstacle for traveling, Completed military service for male applicants,
• Flexible to respond customer calls 7/24.

İŞ TANIMI

• Builds and maintains sustainable relationship with customer. Manages customer requirements and customer enquiries. Ensures continuous communication,
• Coordinates, plans, schedules and oversees all Service jobs with necessary resources, spare parts and logistics for site,
• Manages customer satisfaction by ensuring that ABB fulfils its contractual obligations and business requirements. Ensures the required quality is delivered and the health, safety and environmental issues are competently managed. Reviews the scope of the work and ensures that all parties fulfil their contractual obligations, particularly in regard to claims and changes,
• Manages the Service order process in a timely manner from quotation to invoicing and cash collection,
• Manages all required reporting and documentation. Ensures all necessary data has been registered in a timely manner in the system,
• Cooperates and coordinates activities with other ABB units and teams to harmonize Service activities and to maximize Service sales at every opportunity. Ensures the transfer of Service findings to the product/system Local Business Units for improvement of their offerings.