İlan yayından kaldırılmıştır

Cloud and Messaging Support Specialist
Vodafone Telekomünikasyon A.Ş

İstanbul(Avr.), İstanbul(Asya)

İş Yerinde

Çalışma Şekli

Tam Zamanlı

Pozisyon Seviyesi

Uzman

Departman

Mühendislik

Başvuru Sayısı

172 başvuru

Çalışma Şekli

Tam Zamanlı

Pozisyon Seviyesi

Uzman

Başvuru Sayısı

172 başvuru

Departman

Mühendislik

GENEL NİTELİKLER VE İŞ TANIMI

Vodafone, one of the largest telecommunications companies in the world, has mobile operations in 26 countries (partnering with mobile networks in 55 more) and fixed broadband operations in 17 markets, serving 446 million mobile customers and 12 million fixed broadband customers around the world. Vodafone is strongly committed to lead the digital transformation in the Turkish Market, where the company has been operating and investing heavily since 2006.

Degree qualified in a associate or an master discipline
Minimum of 3 years Datacenter Support or Management Experience
Good understanding of Microsoft Windows Server 2003, 2008
Good understanding of MySQL 5, MSSQL 2005
Good understanding of Linux Red Hat Enterprise 5.0
Good understanding of Mail Server
Good understanding of system security
Good understanding of system technologies (email, dns, ftp, sqlserver, web server, ETRN, Spam Filter )
Intermediate English
Excellent Problem solving skills
Good Troubleshooting Skills
Good Team Work and Interpersonal Skills
Good communication skills
Analytical thinking

İŞ TANIMI

We are seeking a Cloud and Messaging Support Specialist with the will and ambition to work in high performing Vodafone Team responsible for Leading Digital Transformation in Turkey, reporting to Data,Cloud & Messaging Support Executive of Vodafone Turkey.

Accountable for making daily operation of Istanbul Esentepe, İstanbul Maslak, Ankara and İzmir Datacenter services
To take necessary action to resolve customer incidents within agreed KPI’s
To make root cause analysis and permanent resolution for each incidents
Accountable for making related configurations on the VFNET DSN Server, Viruswall, ASP, Blackberry, Email, FTP Servers, SQL and Web Servers in order to resolve customer requests
To give 5X8 hand & eye support for the corporate customer requests
Accountable for reporting high impacted system failures occurred on VFNET Shared DNS, Email, FTP, SQL and WEB Servers to Level 3 System Support Unit
Responsible for managing and operating IP KVM servers and systems
To arrange suitable working areas and network connections for the customers who are coming to VFNET datacenters to make planned maintenance work and to companion if needed as 7/24
Accountable for arranging customer appointments for planned maintenance works
Accountable for giving knowledge support to sales team in order to design customer datacenter projects
Accountable for managing new projects of datacenter customers
To physically install and configure customer servers
Accountable for managing and periodically informing of corporate customer’s authorized IT personnel from the beginning of the project till the project delivery
To coordinate and Cooperate with Corporate Sales and Customer
To coordinate VFNET technical teams (Data Support, Backbone, System Support, Security etc) in order to complete project installations
To arrange suitable working area and network connections for the customers who come to VFNET datacenters to make project installation
To keep datacenter environment shipshape
To check cabling and power connections of the customer servers located in VFNET datacenters periodically
To check cooling system and temperature of the datacenter periodically
Accountable for making related configurations on the VFNET DSN, Email Servers, Blackberry, ASP, Virus wall, SQL, FTP and Web Servers in order to provision corporate customer projects