Customer Development Operations Executive

UNILEVER

• University degree in Engineering Departments (Preferably in Industrial or Computer Engineering Departments)
• Preferably minimum 2 years experience in similar positions in Customer Development department of FMCG, IT or retail sector.
• Fluent in English
• Preferably no military obligation for male candidates 

İŞ TANIMI

• Coordinate deployment of CD capabilities, aligning and working with CD Operations Manager
• Support CD Strategic prioritization decisions and design of deployment roadmaps in channels  working with Channel & Customer Marketing teams
• Contribute to CD-IT strategy with practical operational insights
• Complete business needs analysis for CD systems and completion of business cases to secure resource and IT commitment
• Develop & understand the CD operating framework
• Ensure smooth processes are in place to deliver: Retail Strategy, CD input into sales and operational planning
• Contribute Project Management of the CD Systems projects
• Regularly visit customers with Field Teams and Regional Offices in order to understand  IT needs
• Work closely with CD Process Office, IT and CD teams to ensure projects are designed aligned to CD needs
• Training, testing and sign off of new CD systems 
• Leading the MIS (Management Information System) 3rd Party agencies – relationships, contracts and operations to ensure maximum delivery, cost effectiveness & optimum ROI
• Design & Implements sales incentives model