Product Assistant Manager - Consumer Prepaid

Vodafone Telekomünikasyon A.Ş

Vodafone, one of the largest telecommunications companies in the world, has mobile operations in 26 countries  (partnering with mobile networks in 55 more) and fixed broadband operations in 17 markets, serving 446 million mobile  customers and 12 million fixed broadband customers around the world. Vodafone is strongly committed to lead the digital  transformation in the Turkish Market, where the company has been operating and investing heavily since 2006. - Bachelor Degree in engineering or business

• 2 years of experience
• Experience in customer programmes about loyalty, retention, churn and up/cross selling
• Creative problem solving skills
• Multi-task management 
• Problem solving & decision making 
• Results-driven and delivery-focused
• Business-minded, analytical, team player, great communicator, hard worker, 
• Pays attention to detail
• Insight driven. Analytic and out-of-the- box thinking skills
• Excellent communication and presentation skills
• Strong written,verbal communication skills&inter-personal skills both in Turkish and English 

İŞ TANIMI

We are seeking a
Product Assistant Manager - Consumer Prepaid with the will and ambition to work in high performing Vodafone Team  responsible for Leading Digital Transformation in Turkey, reporting to Product Management - Consumer Prepaid of   Vodafone Turkey.

• Filter all insight from business results, research, competition, customer channels, social media, benchmarks  
• Come up with ideas/contribute to ideas in alignment with company & department goals
• Prepare draft design of product/initiative 
• Get input from other teams to conceptualize the idea - work with segment, product teams, PDT, regulation, legal, fraud, sales, payment information  and customer channels
• Participate in prioritization meetings
• Prepare documentation for VF global if/when necessary
• Track reports to follow-up KPIs
• Filter all insight from business results, research, competition, customer channels, social media, benchmarks   - Come up with innovative ideas in alignment with with company & department goals
• Prepare draft design of product/initiative
• Get input from other teams to conceptualize the idea - work with segment, product teams, PDT, regulation, legal, fraud, sales, payment information  and customer channels
• Finalize design, share with PDT
• Participate in prioritization meetings
• Write commitment paper and follow – up the financials
• Perform user acceptance tests before initiative delivery - Prepare documentation for VF global if/when necessary - Prepare reports and follow-up KPIs.
• Filter all insight from business results, research, competition, customer channels, social media, benchmarks  
• Come up with innovative ideas in alignment with VGSM - Prepare draft design of product/initiative
• Get input from other teams to conceptualize the idea - work with segment, product teams, PDT, regulation, legal, fraud, sales, payment information  and customer channels
• Co-present at MOPS for approval 
• Finalize design, share with PDT
• Participate in prioritization meetings
• Write RECO and follow –up the financials
• Perform user acceptance tests before initiative delivery - Prepare documentation for VF global if/when necessary - Prepare reports and follow-up KPIs.