Administrative Housekeeper

Swissôtel The Bosphorus, Istanbul

• Previous leadership experience in a Housekeeping department required
• Fluent in English
• Computer literate in Microsoft Window applications an asset
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

İŞ TANIMI

• Responsible for the accurate, well presented typing, design and set-up of reports,procedures, job descriptions, surveys and other written materials for the Executive Housekeeper.
• Composes and handles routine correspondence related to inquiries, Lost & Found, fax messages.
• Processes accident reports and sick days.
• Prepares detailed purchase requisitions for signature by the Exec. Housekeeper.
• Researches specified products and obtains price information, quotations
• Communicates with the purchasing department and vendors regarding items on order, their quality, quantity and delivery dates
• Checks goods upon delivery for quantity and quality arranges for storage or distribution.
• Sets up appointments for the Executive Housekeeper and keeps calendar up to date.
• Prepares office supplies requisitions, maintains and controls level of supplies for office use.
• Checks monthly consumption report issued by the General Store Room, handles related adjustments with the accounting department.
• Ensures Lost & Found procedures are respected.
• Supervises the organized storage and safe-keep of Lost & Found goods in designated store room and safe box. Mails claimed items to their owners, disburses unclaimed goods to “Finders” after the determined upon holding time has expired.
• Proposes uniform changes,controls uniform par stocks and distributions, places order for all categories of staff in the hotel,staying within allocated budgets.
• Reviews employee files updates for changes in position, salary, address, telephone number. Relates pertinent information to The People’s Department.
• Assures the overall order and cleanliness of the Housekeeping Office.
• Sends advance payments request list to Accounting.
• Assists the Executive Housekeeper in compiling information to produce reports and various projects.
• Handles special projects, remains discreet and supportive.
• Is familiar with the Hotel’s and the department’s policies and procedures.