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Customer Support Specialist

Abbott

İstanbul(Avr.), İstanbul(Asya)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

Specialist

Department

Customer Services / Call Cen...

Customer Services / Call...

Application Count

276 application

Job Type

Full-Time

Position Level

Specialist

Application Count

276 application

Department

Customer Services / Call Cente...

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QUALIFICATIONS AND JOB DESCRIPTION

  • Bachelor’s degree or equivalent relevant experience required.  Bachelor’s / University Degree in Engineering / Electronics or Electrical / Biomedical / Mechanical / Biology or Physics is preferred.  
  • Proven experience record in a technical position, supported by references
  • Customer relationship and communication skills
  • Fast engagement to issues; strong task and process management
  • Technical service experience in remote support or repairs, maintenance of electromechanical systems is preferred.
  • Strong interest to analytical tools and software oriented solutions and practices


İŞ TANIMI

  • Customer Support Center Specialist is responsible for providing customer remote and phone support for lab systems, assay applications and instrument solutions.
  • Acts as remote technical support, solution provider for an effective and un-interrupted system operation.
  • Responds to customer inquiries and complaints promptly.
  • Follows online instrument health status and act proactively to solve issues before systems interrupt the operation. Identify customer needs, provide solutions and assign to relevant field force if needed.
  • Completes all required documentation for support transactions according to the company, quality and regulatory guidelines.  
  • Provides best in class solutions and experiences at customer expected level or beyond.

Preferred Candidate

More than 2 years of experience
Bachelor’s(Graduate)

Müşteri Destek Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Müşteri Destek Uzmanı İş İlanları

Pharmaceuticals industry

Hakkımızda

1888 yılında Chicago'da kurulan Abbott, bugün, 90.000'in üzerinde çalışanı ile 130 ülkede faaliyet gösteren dünyanın önde gelen sağlık sektörü kuruluş

Şirket Sayfasına Git

Müşteri Destek Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Müşteri Destek Uzmanı İş İlanları