Voice Support Senior Specialist

Vodafone Mobile Operations LTD

Vodafone, one of the largest telecommunications companies in the world, has mobile operations in 26 countries (partnering with mobile networks in 55 more) and fixed broadband operations in 17 markets, serving 446 million mobile customers and 12 million fixed broadband customers around the world. Vodafone is strongly committed to lead the digital transformation in the Turkish Market, where the company has been operating and investing heavily since 2006

• Degree qualified in Engineering discipline preferably Telecommunication, Electronics, Electricity or Computer Science
• Knowledge of specific; 
• At least 2 years hands on experience in Internet Service Provider’s related departments 
• Deep understanding of Voip Technologies  
• Deep understanding of PSTN Technologies (ISDN PRI, Q931 signallig) 
• Deep understanding of Voip Protocols (SIP, H323)
• Minimum 1 Hands on experience of Audiocodes, Quintum, Cisco, Teles voice gateways
• Hands experience on SBC and Softswitch management 
• Good understanding of IP network technologies
• Certification or accreditation in CCNA/CVOICE/CCVP
• Fluent English
• Excellent Problem solving skills
• Good Troubleshooting Skills 
• Good Team Work and Interpersonal Skills   
• Good communication skills 
• Analytical thinking

 

We are seeking a Voice Support Senior Specialist  with the will and ambition to work in high performing Vodafone Team responsible for Leading Digital Transformation in Turkey, reporting to Voice Support Executive of  Vodafone Turkey.