İlan yayından kaldırılmıştır

Billing & Mediation Operation Senior Specialist
Vodafone Telekomünikasyon A.Ş

İstanbul(Avr.), İstanbul(Asya)

İş Yerinde

Çalışma Şekli

Tam Zamanlı

Pozisyon Seviyesi

Yönetici adayı

Departman

Mühendislik

Başvuru Sayısı

161 başvuru

Çalışma Şekli

Tam Zamanlı

Pozisyon Seviyesi

Yönetici adayı

Başvuru Sayısı

161 başvuru

Departman

Mühendislik

GENEL NİTELİKLER VE İŞ TANIMI

We are seeking a Billing & Mediation Operation Senior Specialist with the will and ambition to work in high performing Vodafone Team responsible for Leading Digital Transformation in Turkey, reporting Billing & Mediation Services Manager of Vodafone Turkey.

Responsible to provide operational activities and support for Fixed Billing & Mediation Department. Responsible keeping them up and running uninterruptedly on a 7/24 hour basis, keeping system outage duration in minimum levels.
Keeping systems within the minimum service failure time
Day-to-Day Operational Activities of Billing & Mediation Services
Accountable for system performance, including quality capture and assessment and also taking necessary actions
Perform deeply analysis and troubleshooting in case of emergency or operational needs
Analyzing the root cause of the incidents, and propose process improvements
Responsible to solve cases in KPI for escalated tickets
Perform periodic maintenance processes and works according to business requirements
regular security monitoring to identify any possible intrusions
Familiar with KPI based working model
To analyze technical specifications for the integration of new services
Define and design backup architecture, which includes OS, DB, Application and Logs.

İŞ TANIMI

Vodafone, one of the largest telecommunications companies in the world, has mobile operations in 26 countries (partnering with mobile networks in 55 more) and fixed broadband operations in 17 markets, serving 446 million mobile customers and 12 million fixed broadband customers around the world. Vodafone is strongly committed to invest in the Turkish Market, where the company has been operating with great success since 2006.

B.Sc. in in Computer, Electronics/Telecommunication Engineering or in a related discipline
At least 2 years of experience
Good command of speaking/writing/reading English
Significant experience in Billing operations
Significant experience in relational DB operations
Significant experience in UNIX Operating system
Experience in UNIX shell scripting and PL/SQL
Military service should be completed for male candidate.