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İstanbul(Avr.), İstanbul(Asya)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

Specialist

Department

Technology

Technology

Application Count

175 application

Job Type

Full-Time

Position Level

Specialist

Application Count

175 application

Department

Technology

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QUALIFICATIONS AND JOB DESCRIPTION

Vodafone, one of the largest telecommunications companies in the world, has mobile operations in 26 countries (partnering with mobile networks in 55 more) and fixed broadband operations in 17 markets, serving 446 million mobile customers and 12 million fixed broadband customers around the world. Vodafone is strongly committed to lead the digital transformation in the Turkish Market, where the company has been operating and investing heavily since 2006.

  • Degree qualified in Engineering discipline preferably Telecommunication, Electronics, Electricity or Computer Science
  • Fluent English
  • Excellent Problem solving skills
  • Good Troubleshooting Skills
  • Good Team Work and Interpersonal Skills  
  • Good communication skills
  • Analytical thinking
  • At least 4 years hands on experience in Internet Service Provider’s related departments
  • Deep understanding of IP MPLS  Networks Technologies
  • Deep understanding of Metro Ethernet, xDsl, Fiber, TDM, LAN technologies
  • Good understanding of Voip networks.
  • Hand on experience in Designing of  complex networks
  • Deep experience of Traffic engineering and QOS technologies
  • At least 3 years hand on experience of routing protocols (BGP, OSPF; ISIS,EIGRP)
  • Good understanding of transmission technologies
  • Certification or accreditation in  CCNA/CCNP/CCDA,JNCIA or JNCIS


İŞ TANIMI

We are seeking a Data Support Senior Specialist with the will and ambition to work in high performing Vodafone Team responsible for Leading Digital Transformation in Turkey, reporting Data,Cloud&Messaging Support Executive of  Vodafone Turkey.

 

The accountabilities of this role are:

  • Data Support Senior Specialist is responsible for managing all of the corporate customer data network equipments (routers, switches, modems etc)  and resolving customer incidents or requests during the daily operations. This role is also responsible for designing of the new projects and provisioning of them on the Vfnet Core Network Equipments.
  • Accountable for resolving corporate customer incidents occurred on VFNET IP Core Network Infrastructure
  • Accountable for resolving corporate customer requests by configuring VFNET IP Core Network Equipments and Customer Network Equipments
  • To response customer incident tickets on Service Desk within agreed KPI’s
  • To resolve customer incident tickets on Service Desk within agreed KPI’s
  • To resolve customer request tickets on Service Desk within agreed KPI’s
  • To make root cause analysis and ensure permanent solutions for each ticket
  • To collaborate with 3rd party field support partners to fix the problem if it occurred on customer site and hand & eye support is needed
  • Accountable for managing and operating all of the customer network devices (routers, switches, modems). To ensure to have best service quality level defined in KPI’s
  • To ensure to backup  configuration files of the Customer Network Devices periodically
  • To inform and escalate core network infrastructure problems to third level teams
  • Accountable for designing, planning, implementing and operating of the big corporate  customer’s IP MPLS Virtual Private and Internet Networks
  • Accountable for designing, planning, implementing and operating of the Datacenter Customer LAN network
  • To work at customer side in case of urgent customer problems if required
  • To implement security policy rules defined in VFNET security policy to customer network devices. To make periodical security audits of them
  • Configuring VFNET  Core Routers, Switches, BNGs and in order to provision customer network projects
  • Configuring dynamic routing (ebgp , ospf , rip etc..) protocols for customer’s backup or redundancy links on both of PE and CPE devices
  • High Level Design of the complex data customer projects
  • Low Level Design of the complex data customer projects
  • To take initiative to make new design If a design problem is realized during the fault management process. To trigger sales executive in order to start new process
  • Accountable for providing optimum network design in order to fit customer needs and service quality KPI’s

Preferred Candidate

More than 4 years of experience
Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate), Doctorate(Student), Doctorate(Graduate)

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Hakkımızda

About Vodafone: Every great brand stands for something and at Vodafone we exist to connect for a better future. At Vodafone, our people live the bran

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VODAFONE TÜRKİYE ÇALIŞAN ADAYLARI İÇİNKİŞİSEL VERİLERİN İŞLENMESİNE İLİŞKİN AYDINLATMA METNİVodafone

Detaylı Bilgi

Teknoloji Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Teknoloji Uzmanı Teknoloji Uzmanı Maaşları Teknoloji Uzmanı Nasıl Olunur? Teknoloji Uzmanı Nedir? Teknoloji Uzmanı İş İlanları