Bulgarca Musteri Hizmetleri Yetkilisi

arvato Telekomünikasyon Hizmetleri A.S.

arvato, part of Bertelsmann Group, is an international media and communication service provider. We measure our success through the success of our customers. Our goals are achieved by means of experience, state-of-the-art technologies, creativity, passion and commitment to quality and innovation. On behalf of its customers, arvato services is handling with over 12.000 employees worldwide annually 120 million calls, 1,5 billion mailings, 100 million online clearing transactions and many more. arvato services is Europe's leading Provider of Business Process Outsourcing services such as database management, service centers, mobile services, financial services and customer loyalty programs.

• Working for a global project in an international company
• Continuous training and development
• Full-time/Part-time opportunities

• Native speaker of or excellent fluency in bulgarian is a must
• Having good communication skills and problem solving capability

• Providing the highest standard of customer satisfaction to our customers over the phone in an call center environment
• Offering efficient, professional customer oriented response on an escalation level to special emails, faxes and white mail in accordance to given guidelines