Facilities Coordinator

JLL Turkey

• 1 – 2 years’ experience in a similar role
• Excellent PC skills including strong Word, Excel PowerPoint and Outlook
• Cover and support Site Facilities Manager during holiday periods
• Preparing monthly reports to the client
• Excellent administrative skills
• Good verbal and written communication ensuring complete understanding
• Ability to manage staff & contractors
• Good understanding of HSE
• Customer service skills

İŞ TANIMI

• Functional Responsibilities

• Provide cost effective, reliable services to achieve customer satisfaction and  in accordance with contracted requirements
• Manage service delivery contractors and develop the contracts and relationships working closely with regional Purchasing team
• Provide relevant FM information for the line management as necessary.
• Report all accidents, occupational illnesses and emergencies in relevant books/documentation.
• Maintain monthly performance measurement information for line management in support of contract performance requirements.
• Act as deputy in the absence of line management.
• Supervise residences maintenance activities
• Supervise activities around utilities and payments
• Provide and arrange cover for the FM team as defined by line management.
• Assist in all admin tasks as per instructions of line management
• Identify & implement innovative ways to enhance service delivery to the customer
• Develop and sustain a high quality well motivated team
• Ensuring the provision of a safe working environment

• Client/Stakeholder Management

• Ensure that on site clients expectations are met      
• The role is also key in building relationship between occupants, FM staff and the different suppliers
• Ensure that the service contractors delivery matches or exceeds customer service expectations

• Finance Management / Cost Control / Profitability

• Ensure that the site’s financial operations are meeting targets and control requirements
• Manage spending in your areas of responsibility within budget and identify savings opportunities in your own and other areas.
• Coordination of PO’s, invoices, delivery of goods and statements for payment purposes.

• Environment, Health and Safety

• Follow all Health & Safety and Environmental requirements that are defined on work instructions or communicated in training.
• Follow required emergency prevention and operational controls.
• Report all accidents, occupational illnesses and emergencies.