Night Auditor

Kempinski Hotel Barbaros Bay Bodrum

NIGHT AUDITOR
 
Kempinski Hotel Barbaros Bay Bodrum is looking for a candidate for 'Night Auditor' position. Supervisory level applications will also be considered.

SCOPE:

The incumbent will be responsible for conducting all nightly audit-related duties while operating the hotel front desk systems in accordance with Kempinski standards for quality, cleanliness, guest satisfaction, and safety and security; in addition to the smooth running of the Front of House departments during the night.

COMPETENCIES: 

• BA/BSc in an Administrative or Tourism related field.
• Previous experience in similar position in a luxury brand.
• Good oral and written skills in English.
• Ability to operate computer and office equipment.
• OPERA software knowledge.
• Good written and verbal communication skills.
• Good Microsoft Office programs knowledge (especially MS Excel).
• To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:

*People Oriented
*Passionate for European Luxury
*Straightforward
*Entrepreneurial

İŞ TANIMI

MAIN RESPONSIBILITIES:  

• Process guest registrations, including the computation and collection of payment.
• Perform nightly balancing of all services to ensure proper posting to property management system.
• Maintain room status inventory.
• Communicate all pertinent shift information to Front Office Manager and other desk staff.
• Ensure paperwork to guests and other divisions is processed in a timely manner.
• Process all financial transactions, including the verification and processing of credit card      transactions in accordance with company policies and procedures.
• Deliver any financial reports as required.
• Ensure timely compilation Front Office reports.
• Provide guest assistance whilst ensuring compliance with all front office policies, procedures, standards and satisfaction of guests’ needs.
• Keep abreast of all emergency procedures, hotel promotions, product knowledge, VIP arrivals, upcoming events and briefs direct subordinates accordingly so that all Front Office team members are able to answer guest requests and questions.