FIELD SERVICE MANAGER - ROBOTICS

ABB Elektrik Sanayi A.Ş.

• University degree in Mechatronic, Mechanic, Control or Electric/Electronics.
• Minimum 5+ years experience in automation/robotics,
• Knowledge of industrial robot operations and servo systems, including electrical and software interfaces,
• Preferably have process knowledge in one or more disciplines – paint, welding, material handling, press automation, picking/packing/palletizing applications etc,
• Experience in ABB Robots is a  plus,
• Experience in off-line robot programming and simulation packages (Robot Studio) is a plus,
• Strong interpersonal and communication skills,
• Military service completed for male candidates,
• Having a valid driving license & no obstacle for traveling,
• Good command of written & spoken English.

İŞ TANIMI

• Coordinate service team toward efficiency and customer satisfaction with advance planning.
• To develop and implement operational strategies that is consistent with the organization’s overall mission, vision, in short-term and long-term,
• Manage service operations to provide efficient and valuable service to customer, hereby secure and promote the brands’ market position & image,
• Support sales business lines as a sales promoter by creating customer satisfaction and expending service network,
• To ensure that the organization is fit for purpose, size, structure- and skill-wise.
• Promote service products to generate service revenue, while carry on team efficiency and competency with advance planning and execution,
• Work to simplify workflow and improve efficiency smoothen the implementation in all workshops, standardize them in the way of increasing productivity,
• Communicate and co-operate with other departments, other Customer Centre’s and our product companies including application center,
• Lead, direct, and control all operation and supporting functions so that policies, procedures, and activities meet the organization’s short and long-term business objectives, comply with regulations and standards, and protect the organization’s public reputation.