Customer Services Engineer (Adana)

Siemens

What do I need to qualify for this job?
* Bachelor’s degree in Electronic, Mechatronic or Biomedical Engineering
* Very good command of English
* Medical equipment or high technology systems theory and repairing knowledge
* Minimum 2 years of experience in relevant field is preferred.

İŞ TANIMI

Job ID: 282042
City: Adana
Location: ADA
Organisation: Siemens Healthineers
Department: HC CEMEA TUR SV CS ASM4
Mode of Employment: Permanent
Job Grade: Below PL5

 For our Healthcare Sector in Adana we are looking for a Customer Services Engineer who is responsible for installing, repairing, maintaining, and updating the medical devices at his responsible region. The additional mission of this position is to increase the loyalty and satisfaction of the customer. This position is also responsible to supply the creative feedbacks for increasing the quality of the service operations and processes.

 What are my responsibilities?
* Performing the technical service operations (installation, repairing, preventive maintenance, modifications and updates).
* Responsible to increase technical, clinical and application skills for increasing the technical service quality.
* Understand the prospect customer's needs and problems (medical, technical) and arrange necessary actions to create the appropriate solutions.
* Try to create the service contract sales opportunities and convince the customer for buying the service contract.
* Development of the processes and to share their suggestions with the CS management to increase the technical service quality and customer satisfaction.
* Contribute to the SRS infrastructure installation and performing Remote Service Via SRS

What else do I need to know?
* Male candidates should have completed the military service requirements
* No restrictions for travelling

Siemens is dedicated to quality, equality, and valuating diversity and we welcome applications that reflect the diversity of the communities within which we work.

We are looking forward to receiving your online application. Please ensure you complete all areas of the application form to the best of you ability as we will use the data to review your suitability to the role.

Please find more information at: www.siemens.com.tr

Contact
If you have further questions regarding this job offer, please be free to contact our Human Resources atinsankaynaklari@siemens.com