İlan yayından kaldırılmıştır

Customer Interaction Solutions Manager
Vodafone Telekomünikasyon A.Ş

İstanbul(Avr.), İstanbul(Asya)

İş Yerinde

Job Type

Full-Time

Position Level

Medium Level Manager

Department

Technology

Application Count

124 application

Job Type

Full-Time

Position Level

Medium Level Manager

Application Count

124 application

Department

Technology

QUALIFICATIONS AND JOB DESCRIPTION

Vodafone, one of the largest telecommunications companies in the world, has mobile operations in 26 countries (partnering with mobile networks in 55 more) and fixed broadband operations in 17 markets, serving 446 million mobile customers and 12 million fixed broadband customers around the world. Vodafone is strongly committed to lead the digital transformation in the Turkish Market, where the company has been operating and investing heavily since 2006.

Graduated from Eng. Departments of Universities
Significant experience in IT and Telco infrastructure, technologies, products and services
Strong technical background of CRM and PRM technologies, products and services.
Experience in Technical Product Management
Broad experience of team management
Strong leadership skills
Broad experience in managing multiple projects and deadlines
Result oriented, strongly motivated leader with excellent interpersonal communication and negotiation skills
Excellent team building and influencing skills
Strong Presentation skills
Ability to work under pressure and tight deadlines
Ability to give correction and direction to team
Lead meetings with internal and external clients

İŞ TANIMI

We are seeking a Customer Interaction Solutions Manager with the will and ambition to work in high performing Vodafone Team responsible for Leading Digital Transformation in Turkey, reporting to CRM Solutions Sn.Manager of Vodafone Turkey.

Accountable of platforms, products and services in CRM and PRM domains that are designed and developed internally and also jointly with service providers, vendors and 3rd parties.
Build, lead and manage the delivery strategy, cost estimation, design and software development life cycle phases including partner and vendor activities to deliver end to end solution design, technical requirements and solution itself with effective management of processes and in line within agreed strategy, budgets, quality, performance and timelines.
Lead and manage all domain products and services life cycle, determining future opportunities for innovations/change/improvements.
Contribute in planning and architectural design activities about related projects and products
Manage all aspects of his/her team by establishing goals, assigning responsibilities, and coaching. Responsible from overall integrity and quality of the solution.