Software Support Engineer

NETAŞ

•         2+ years experience in C#, ASP.NET, ASP.NET MVC and Web services (REST/SOAP)
•         Knowledge on Microsoft SQL Server and Informix database
•         Eager to develop with Cisco Products
•         Good command of written and spoken English
•         Knowledge of TCP/IP and networking concepts
•         Passion for quality and continuous improvement of processes and software
•         Strong debugging skills and the proven ability to quickly understand other developers' code
•         Ability to reuse, refactor and maintain existing/legacy codes
•         Demonstrated ability to meet tight deadlines, follow development standards and to work independently
•         Outstanding organizational, interpersonal and communication skills
•         Experience with other programming languages is a plus
•         Experience in software development in banking is a plus (Especially on Contact Center)
•         No restrictions for travelling both inside of Turkey and/or abroad temporarily

İŞ TANIMI

• Respond to customer requests for diagnosing and fixing issues on software or to complete some new tasks related to Cisco products (software).
• Taking ownership of technical issues, and working with our development team and/or Cisco Technical Assistance Center (TAC) to resolve more advanced issues when necessary.
• Prepare and deploy software on systems (local and remote).
• You may take part in some tasks related to testing or application monitoring.
• You may take part in diagnosing issues related to Cisco products operation in the customers’ offices.