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Service Engineer (International Markets)

Ford Otosan

İstanbul(Asya)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

Specialist

Department

Engineering

Engineering

Redirection Count

164 redirection

Job Type

Full-Time

Position Level

Specialist

Redirection Count

164 redirection

Department

Engineering

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QUALIFICATIONS AND JOB DESCRIPTION

If you are in, the future is ours!
Our employees are the source of our strength.
With the vision of being Turkey’s most valuable and most preferred industrial company, we want YOU to help us grow!

We are currently looking for Service Engineer (International Markets) to join our Ford Trucks Team. The position will be based on Sancaktepe/İstanbul and candidates should have the following qualifications:
  • Bachelor’s Degree in Mechanical, Mechatronic, Electrical & Electronics Engineering
  • At least 2 years professional experience in similar field.
  • Advanced level of English, written and oral communication skills.
  • Strong analytical and troubleshooting skills.
  • Organised and flexible.
  • Able and willing to travel across countries.
  • Heavy commerical vehicle driver license is a plus.
  • Planning and coordination skills and ability to use initiative to make decisions.
  • Familiar with CAD, technical drawings and manufacturing techniques.


İŞ TANIMI

  • Support distributors and workshops in international markets (EMEA) in troubleshooting and repairing field problems.   
  • Generate Global Concern Reports to be tracked with PD, PVT and Quality departments through gathering field reports from distributors.
  • Coordinate announcement and track progress of Field Service Actions.
  • Conduct customer clinics and workshop visits when necessary.
  • Coordinate communication between workshops and bodybuilders and help to resolve related technical issues.
  • Evaluate technical competency to determine training needs of technical personnel and help Training department in planning trainings accordingly.
  • Develop special tools for carrying out correct and ergonomic repairs. Maintain distribution of required tools to workshops.
  • Preparation and announcement of technical documents (User’s Manual, Warranty Manual, Service Repair Manuals, Technical Service Bulletins and similar) in timely manner.
  • Handle complaints and give support to resolve for direct contacting customers.
  • Help improve processes by supporting related IT projects.

 "The only criterion evaluated in the recruitment and employment is suitability for the job; equal opportunity is provided without any discrimination."

Preferred Candidate

More than 2 years of experience
Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate), Doctorate(Student), Doctorate(Graduate)

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Servis Mühendisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

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