İlan yayından kaldırılmıştır

IT Servis And Monitoring Operation Specialist
Vodafone Telekomünikasyon A.Ş

İstanbul(Avr.), İstanbul(Asya)

İş Yerinde

Çalışma Şekli

Tam Zamanlı

Pozisyon Seviyesi

Uzman

Departman

Teknoloji

Başvuru Sayısı

114 başvuru

Çalışma Şekli

Tam Zamanlı

Pozisyon Seviyesi

Uzman

Başvuru Sayısı

114 başvuru

Departman

Teknoloji

GENEL NİTELİKLER VE İŞ TANIMI

Vodafone, one of the largest telecommunications companies in the world, has mobile operations in 26 countries (partnering with mobile networks in 55 more) and fixed broadband operations in 17 markets, serving 446 million mobile customers and 12 million fixed broadband customers around the world. Vodafone is strongly committed to lead the digital transformation in the Turkish Market, where the company has been operating and investing heavily since 2006.

Experience on Monitoring and Event Management (ITIL)
Associate or Degree in Computer, Electronics, Telecommunications, Management Information Systems, Mathematical, Programming, Industrial and related Information Technologies.
Coordination and organization ability, teamwork approach
Intermediate or Good Unix knowledge
Intermediate or Good Oracle Sql knowledge
ITIL knowledge
Monitorin & Event Mng Experience
GSM network knowledge
At Least intermediate in English

İŞ TANIMI

We are seeking an
Servis And Monitoring Operation Specialist with the will and ambition to work in high performing Vodafone Team responsible for Leading Digital Transformation in Turkey, reporting to IT Service Monitoring and Ops.Manager of Vodafone Turkey.

7/24 Monitoring Process Responsibilities
Event Management Responsibilities (Following the incidents the scope of IT. Reporting.)
Change Management Responsibilities (Operating process of IT Change Management; Following up.)
Problem Management Responsibilities (Recording the service outage and starting the process of post-mortem to find root causes. Following up.)
Availability Management Responsibilities (Recording the service outage )
Taking direct actions according to available procedure for alarms identified on IT Services and Systems
Improving the priorities and the conditions of alarms approved by the service
Taking necessary actions and informing to rectify the problems identified on IT Services and Systems Monitoring