OPERATIONS SUPPORT SPECIALIST (GERMAN SPEAKING)

LCWaikiki

• University degree in related fields,
• Preferably 2 years-experience in customer relations,
• Excellent verbal and written communication skills in German&Turkish,
• Proficiency in Microsoft Office programs,
• Ability to establish and maintain effective working relations,
• Strong sense of urgency and efficiency in completing tasks, careful and detail oriented,
• Ability to work under pressure to strict deadlines and at flexible working hours/shift system 
• Proactive and dynamic personality, with advanced organizational and follow up skills, self-disciplined and open-minded personality
• Demonstrated ability to troubleshoot, multitask and maintain confidentiality,

İŞ TANIMI

• Meeting all type of demands from local and overseas e-commerce customers regarding Internet Store processes and provides solution on a timely basis as per the work procedures.
• Meeting operational support demands from internal and external customers.