Database Services Manager

Vodafone Telekomünikasyon A.Ş

Vodafone, one of the largest telecommunications companies in the world, has mobile operations in 26 countries (partnering with mobile networks in 55 more) and fixed broadband operations in 17 markets, serving 446 million mobile customers and 12 million fixed broadband customers around the world. Vodafone is strongly committed to lead the digital transformation in the Turkish Market, where the company has been operating and investing heavily since 2006

• University degree from a relevant discipline, preferably from engineering
• Minimum 10 years experience as an Oracle Database Administrator in a commercial environment
• Minimum of 2 years Team leader experience
• Demonstrated ability to lead and to effectively communicate with staff at all levels
• Proven ability to communicate with technical staff across multiple disciplines
• Focused on the outcome for the team and the company
• Strong attitude to learning new skills
• Demonstrated understanding of systems and process within a complex environment
• Experience working in a large, enterprise environment with 50+ of databases
• Fluency in English
• Male candidates must have completed their military services.

• The Database Services Team is responsible for maintaining the performance and availability of the production services of Vodafone Turkey and where applicable ensuring that these production services meet or exceed their prescribed SLAs, with its focus on the administration of all Databases  
• The Database Services team must at all times minimise the potential of an unplanned system outage within reasonable control including providing a rapid-response after-hours support in case of an emergency. This will also involve preparation of procedures, revision of procedures, and ensuring compliance to the same.
• The Database Services Manager’s primary responsibilities are to ensure that the key deliverables are met in the following areas.
• Take responsibility for the overall effective management of the DBA Team
• Monitor, evaluate and report on the performance of the DBA Team members
• In conjunction with the Infrastructure Operations Senior Manager define and implement KPI’s for the DBA team, in alignment with the Infrastructure Operations Strategy and Operational Plan
• Coach and mentor the team members to ensure effective and efficient DBA operations
• Work with Human Resources to identify and develop development plans and conduct regular performance reviews
• Manage the recruitment and retention of employees within the DBA team
• Diagnose and lead the resolution of database related issues
• Perform software releases as required
• Database availability (capacity and maintenance)
• Appropriate backup and recovery facilities are in place and functioning
• Sufficient redundancy for critical components
• Ensure appropriate monitoring and early warning systems are in place and functioning
• Suggestions for improvements are made, and where appropriate, implemented
• Available to respond to database issues in on-call arrangement
• Perform maintenance work during scheduled outages
• Ensure that the performance of all production services is maintained at the highest possible level, to meet and exceed the relevant SLAs.