İlan yayından kaldırılmıştır

Consumer Services Senior Associate Manager
Vodafone Telekomünikasyon A.Ş

İstanbul(Avr.), İstanbul(Asya)

İş Yerinde

Çalışma Şekli

Tam Zamanlı

Pozisyon Seviyesi

Orta düzey yönetici

Departman

Pazarlama

Başvuru Sayısı

198 başvuru

Çalışma Şekli

Tam Zamanlı

Pozisyon Seviyesi

Orta düzey yönetici

Başvuru Sayısı

198 başvuru

Departman

Pazarlama

GENEL NİTELİKLER VE İŞ TANIMI

Vodafone, one of the largest telecommunications companies in the world, has mobile operations in 26 countries (partnering with mobile networks in 55 more) and fixed broadband operations in 17 markets, serving 446 million mobile customers and 12 million fixed broadband customers around the world. Vodafone is strongly committed to lead the digital transformation in the Turkish Market, where the company has been operating and investing heavily since 2006.

Big Data, IOT, Smart Life knowledge
Mobile applications & services experience
Digital channel technologies knowhow
Financial planning & analysis skills
MBA degree is preferred
Excellent written, verbal communication skills& inter-personal skills in English
Multi-task management
Ability to motivate teams
Result driven

İŞ TANIMI

Understanding the market dynamics and global trends in Smart Life and IOT services.
Delivering a seamless Smart Life platform for connected devices with the ability of transferring data over network (IOT).
Planning strategies and business cases for new services with related parties within Vodafone Group.
Management of data to enrich consumer’s service portfolio with Big Data principals.
Integrate Big Data usability studies, global patterns and market analysis with existing consumer services.
Management of strategic mobile applications within Consumer Business Unit.
Defining requirements, executing mobile application development lifecycle process and coordinating related parties.
Ensuring delivery of new features and applications in-line with the marketing and communication plans.
Find suitable partners and establish new vertical businesses.
Ensure execution and leverage existing businesses and partnerships.
Commercial planning, strategic and channel management of Mobile Health business.
Deliver Center of Excellence concept enriched with Vodafone consumer services
Provide global leadership, best practices, support in smart stadium and smart life solutions.
Evaluating technology requirements of new service requests and providing suitable solutions within the product portfolio.
Executing processes with internal parties and finding suitable partners.
Delivering related product in time and within budget in-line with marketing and communication plans.
Ensuring operational excellence and contract management.
Designing, developing, testing & operating service scenarios for best customer experience
Ensure that all regulatory and legal requirements are met
Overseeing processes for full resolution of customer complaints