QUALIFICATIONS AND JOB DESCRIPTION
YILPORT Holding is a privately held, wholly owned subsidiary of YILDIRIM Group, one of the fastest growing Turkish industrial groups with its ports located in Turkey as well as in the world. The company has ambitions to become one of the top 10 global container terminal operators and it has recently become the largest terminal operator in Turkey in terms of number of ports operated and overall capacity.
We are looking for an "Infrastructure Manager" to be based in YILPORT Holding Gebze Terminal. - A Bachelor of Science degree in Computer Science or Engineering (or equivalent)
- 10 years of IT experience with at least 4 years in a managerial or supervisory role
- Experienced in network technology and management, internal IT infrastructure support, implementation server management and maintenance, and data center operations in multinational large and growing organizations
- Demonstrate full understanding of development methodologies and consulting best practices with the focus on IT Infrastructure architectures
- Strong and proven management experience with Technology and Service life cycles
- Experienced in developing IT strategic plans, annual IT business plans, and annual IT budget
- Experienced in project management basics and must be familiar with at least one project management tool
- Advance knowledge of IT Service and Operations environments
- Cisco certification is a plus
- Excellent written and verbal communication skills in English
- Demonstrated ability to meet deadlines, and to manage multiple priorities simultaneously
- Advanced analytical thinking and creative problem solving, particularly the ability to define multiple approaches to business problems, and exposure to business process re-engineering
- Proven experience defining and documenting processes and requirements in such a way that both business and technology stakeholders understand
- Demonstrated ability to work in a fast-paced, high-growth environment and to quickly learn the business in unfamiliar areas
- Excellent facilitation and negotiation skills as well as problem-solving abilities, including effective troubleshooting
- Advanced interpersonal skills, professional and customer-service oriented
İŞ TANIMI
The position requires the ability to take full responsibility for the maintenance and operations of the YILPORT Holding Global IT infrastructure (AD, MS Windows servers, Virtual Servers, Exchange, Backups, Lync Server, company Firewall, Anti-Viruses, VPN concentrators, Web Servers, Public/Private Wi-Fi system, Global Distributed Digital Radio Systems, LAN/WAN and backbone infrastructure, Cisco switches/routers and other appliances) - Develop and recommend IT strategy to Chief Technology Officer in an effective manner
- Develop and implement annual IT business plans as well as enforce DOA IT policies
- Negotiate contracts with consultants, technical personnel and vendors
- Manage technical staff possibly ranging from 8-10 IT professionals
- Recommend, purchase, install and support hardware and/or software solutions for end users
- Assist the DOA in the transition to a High Performance Organization
- Research new/existing network and server technologies that can benefit the organization
- Manage the provisioning of new technologies being introduced to the organization or new services being introduced to our customers
- Take charge of new partner relationships and manage the Global Infrastructure operations (network/systems) team consisting of engineers and technicians.
- Manage operations and be on call 24/7
- Conduct meetings and manage cross-functional teams especially with Global Support and Solutions Engineering groups
- Communicate status to stakeholders at all levels, including executive management
- Apply learning from past by developing and continuously improving tools, templates and processes to facilitate deployment efforts
- Create and maintain infrastructure documentation including technical specifications flow charts, disaster recovery plans, as-built drawings
- Manage daily break/fix issues and problem resolution activities at a high-level