Partner Management Manager – Tempo & CMC

Vodafone Mobile Operations LTD

Vodafone, one of the largest telecommunications companies in the world, has mobile operations in 26 countries (partnering with mobile networks in 55 more) and fixed broadband operations in 17 markets, serving 446 million mobile customers and 12 million fixed broadband customers around the world. Vodafone is strongly committed to lead the digital transformation in the Turkish Market, where the company has been operating and investing heavily since 2006.

• University graduate
• Analytical thinking
• Sees big picture as well as details
• Strong people and team communication and coordination skills
• Strong followup skills and ability to work under pressure and challenging targets
• Works effectively in changing environment
• Excellent presentation skills (both powerpoint preparation and presentation to management)
• Ability to analyze data and use related tools (Excel, Business Objects)
• Project management experience
• Customer focused
• Ability to take personal accountability and ownership for key decisions and initiatives
• At least 10  years of call center  experience and min 4 years  manager experience
• Competence in working with the customer and service-oriented,
• English is a must
• Takes personal responsibility
• Sees the big picture and important details
• Listens and understands customer needs
• Works effectively in a changing environment
• Stress management

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