İlan yayından kaldırılmıştır

PS Core 2nd Level Operation Senior Specialist
Vodafone Telekomünikasyon A.Ş.

İstanbul(Avr.), İstanbul(Asya)

İş Yerinde

Job Type

Full-Time

Position Level

Specialist

Department

Technology

Application Count

56 application

Job Type

Full-Time

Position Level

Specialist

Application Count

56 application

Department

Technology

QUALIFICATIONS AND JOB DESCRIPTION

Vodafone, one of the largest telecommunications companies in the world, has mobile operations in 26 countries (partnering with mobile networks in 55 more) and fixed broadband operations in 17 markets, serving 446 million mobile customers and 12 million fixed broadband customers around the world. Vodafone is strongly committed to lead the digital transformation in the Turkish Market, where the company has been operating and investing heavily since 2006.

Preparing Unix script and macro for regular daily works to make it easier
Providing consultative support to Sales Team for Corporate customer solutions requirements (New APN creation, connectivity architecture, etc)
Periodically reporting about GPRS/3G/4.5G usage trends to marketing department
To conduct trainings/workshops for Mobile Data concepts and best practices.
To prepare presentations and training documentation about Data infrastructure
Providing data for periodical reports of Telecommunications Authority every 3 month about PS Core Network Summary Reports.

İŞ TANIMI

We are seeking a PS Core 2nd Level Operation Sn.Specialist with the will and ambition to work in high performing Vodafone Team responsible for Leading Digital Transformation in Turkey, reporting to PS Core 2nd Level Operation Manager of Vodafone Turkey.,

To perform all necessary L2 operational activities of PS Core Network to maintain high availability and strive to improve data network efficiency by providing fast responses to incidents. To Integrate new equipment and perform acceptance test cases

Monitor alarms related with entire PS Core network (consisting of SGSN, NGME, Charging Gateways, Deep Packet Inspection , safe internet , video opt. & Reporting Servers and take necessary actions to resolve the problem on a 7 day, 24 hour basis.
To escalate new trouble reports to vendors, collect logs and traces in order to support the resolution of these problems.
Detecting faults escalated as alarms, clear codes, performance degradation, outage problems etc. in PS Core network.
Solve customer complaints of data services escalated by Customer Care for individual subscribers.
Resolve customer complaints escalated by Corporate customers and other problems escalated by Sales/Marketing teams
Perform necessary database and configurations modifications for the Corporate subscribers (New apn creation, Setting up GRE/IPSec tunnels, static IP assignment, etc.)
Perform database modifications in PS Core Network in order to align changes with other network domains (BSC–RNC cut-overs, LAC modifications, etc.)
To integrate new equipment and prepare-perform acceptance test cases during trial and implementation phases.
Integrate new GPRS/3G/4.5G roaming operators to the our network
Daily monitoring of PS Core performance statistics (such as daily traffic, attach success rate, pdp activation success rate).
Escalate, Investigate and resolve problems observed in KPI trends
Provide network statistics to NMC in an uninterrupted manner.
Collect data and provide usage information to marketing for forecasting and trend analysis.
Administrating and getting performance reports of PS Core network, monitoring capacity usages, network general trends and to increase the network quality by making optimization activities.
Ensure uninterrupted provisioning of CDR data to IT Billing systems.
Ensure systems interoperability between GGSN & IN Platforms for Real time charging.
Take system and charging data backups periodically.
Making system administration activities of all SUN, HP & Linux servers (>10 high end machines.
Maintain an overall view of the problem reports and facilitate end-to-end problem resolution for Data related issues.
To prepare and update procedures within the PS Core for operational tasks (configuration management, performance management, fault management, escalation procedures, etc)