NW Change,SLA&Vendor Management Specialist

Vodafone Mobile Operations LTD.

İŞ TANIMI

• Responsible for following Vendor’s performance and preparing scorecards for Network domains. A position in the field of Telecommunication as a business interface of Network and Network Operations. Adaptable, commitment and organised with; Network Vendor & Budget Management. The person should ensure proper and smooth co-ordination, consolidation between operational departments, planning teams, service assurance, Vendors, financial teams and audit teams.
• Controlling and following Vendors’s SLAs& performance in monthly basis and aligning with company procedures.
• Interact and work with the other parties involved into the Vendor Management process.
• Ensure proper and smooth co-ordination, consolidation between Network Departments.
• Prepare executive presentations via powerpoint and similar tools.
• Provide assistance by communicating effectively the operational teams  with other parties.
• Reporting Network Operations’ activities with  progress status
• Planning and Creating workflows and process according to operational needs
• Controlling and following BCM and Audit processes
• Controlling and reporting the Vendor’s Performance in monthly basis and aligning with the company procedures. 
• Responsible in making the variance analysis report summary regularly.
• Provide advice, guidance, direction, and authorization to department personnel to carry out major plans and procedures, consistent with established policies.
• Communicate and discuss the department’s guidelines and procedures with employees to ensure responsibilities, authorities and accountabilities are defined and understood.
• Work closely with operations/planning departments to maintain a focus on current and future  needs in order to satisfy business growth.