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Roaming Senior Associate Manager

Vodafone Telekomünikasyon A.Ş

İstanbul(Avr.), İstanbul(Asya)

İş Yerinde

İş Yerinde

Çalışma Şekli

Tam Zamanlı

Pozisyon Seviyesi

Uzman

Departman

Pazar Araştırma

Pazar Araştırma

Başvuru Sayısı

99 başvuru

Çalışma Şekli

Tam Zamanlı

Pozisyon Seviyesi

Uzman

Başvuru Sayısı

99 başvuru

Departman

Pazar Araştırma

Kariyer Image

GENEL NİTELİKLER VE İŞ TANIMI

 
Vodafone, one of the largest telecommunications companies in the world, has mobile operations in 26 countries (partnering with mobile networks in 55 more) and fixed broadband operations in 17 markets, serving 446 million mobile customers and 12 million fixed broadband customers around the world. Vodafone is strongly committed to lead the digital transformation in the Turkish Market, where the company has been operating and investing heavily since 2006.
  •  
  • Bachelor Degree in engineering, pure sciences or business
  • Experience in related field (5+ years)
  • Telecom sector experience (preferred), banking, business consultancy, retail or internet business experience                                                                                              
  • Track record of successful product development and management
  • Flexible mind set to adapt to a constantly changing start-up business field
  • Has managed implementation of cross-functional initiatives & projects     
  • Has analytical thinking skills in every aspect of work and pays attention to details
  • Ability to think creatively and strategically to turn new technologies into commercially successful products
  • Good at multi-task management                                                                                     
  • Good at problem solving & decision making with less supervision
  • Results-driven and delivery-focused and assertive
  • Good team player
  • Strong written and verbal communication skills and inter-personal skills


İŞ TANIMI

 
We are seeking a Roaming Senior Associate Manager with the will and ambition to work in high performing Vodafone Team responsible for Leading Digital Transformation in Turkey, reporting Prepaid&Roaming Manager of  Vodafone Turkey.
  • Manage roaming revenue and margin
  • Come up with innovative ideas and recommendations in alignment with VGSM and capabilities of the organization
  • Trigger more roamers
  • Activate silent roamers
  • Increase usage while roaming
  • Increase roaming NPS
  • Filter all insight from business results, research, competition, customer channels, social media, benchmarks
  • Serving customer insights behind best customer experience &
  • Answering business & financial needs &
  • Taking into consideration technology capabilities/limitations
  • Manage product roadmap and ensure design & delivery of optimum product solution - possibly an innovation, 
  • Prepare draft design of product/initiative
  • Get input from other teams to conceptualize the idea - work with segment, other product teams, PDT & IT, regulation, legal, fraud, sales, payment information and customer channels
  • Participate in prioritization meetings
  • Perform user acceptance tests before initiative delivery
  • Ensure product readiness at launch date with designed customer experience
  • Lead PDT & IT teams to deliver on time & in quality
  • Design & improve roaming customer experience via product and process improvements
  • Prepare usage, revenue and cost projections & annual targeting
  • Prepare documentation for VF global if/when necessary
  • Prepare ad-hoc & regular reports and follow-up KPIs
  • Ensure seamless migration of roaming experience to Genesis

Aday Kriterleri

5 - 7 yıl arası
Üniversite(Mezun), Yüksek Lisans(Öğrenci), Yüksek Lisans(Mezun), Doktora(Öğrenci), Doktora(Mezun)

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Pazarlama Danışmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

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