GENEL NİTELİKLER VE İŞ TANIMI
Vodafone is the leading mobile telecommunications company in the world, with more than 315 million customers worldwide and presence in over 30 countries. Vodafone entered the Turkish market in 2006, and is continuing its investment in the country and its operations with great success.
- Advanced analytical skills
- Complex data analysis
- Information-seeking, focused on details, able to think analytically and solve problems
- Able to adapt to the changing conditions
- Advance communicative skills
- Strong reasoning ability
- Working to predefined SLAs & KPIs
- Graduation from the 4-year departments of universities
- Professional experience within the telecommunications sector
- Knowlege of RBV tools
- Good level of SQL knowledge
- Good level of MS Office knowledge
- Experience of Siebel/Kenan systems
İŞ TANIMI
We are seeking a Billing Assurance Executive/Senior Analyst with the will and ambition to work in high performing Vodafone Team responsible for Leading Digital Transformation in Turkey, reporting Billing Assurance Manager of Vodafone Turkey. The accountabilities of this role are: - Establishing the necessary control mechanism for timely and accurate generation of the customer/subscriber invoices, and carrying out detailed and analytic reports following the billing process and transmitting these reports to the relevant departments.
- Establishing coordination between the related work units
- Responsible for setting up and performing billing assurance tool e.g. Rating Billing Validation
- Providing the necessary billing support in new upcoming projects
- Follow up Service Quality between other department (SLA) compliance
- Reporting the problems and errors occurring during the billing process, and publishing these reports
- Executing the projects related to the Billing Assurance Management, and carrying out the impact analysis studies for the projects initiated by the other units
- Ensure that VF HSE&W procedures are implemented and works carried out in compliance with local HSE regulations.
- Ensure that work associated risks are assessed and reduced so far as is reasonably practicable
- Comply with VFTR’s information security policy, standards and procedures, available under Intranet / Corporate Security Library
- Report all suspected security and/or policy breaches, potential security risks to VF TR Corporate Security,
- Protect VF TR’s information assets from unauthorized access, disclosure, modification, destruction or interference,
- Protect user accounts and associated passwords, and accept accountability for any actions performed via usage of those accounts.