IP CPN 1st Level Operation Specialist

Vodafone Telekomünikasyon A.Ş

Vodafone, one of the largest telecommunications companies in the world, has mobile operations in 26 countries (partnering with mobile networks in 55 more) and fixed broadband operations in 17 markets, serving 446 million mobile customers and 12 million fixed broadband customers around the world. Vodafone is strongly committed to lead the digital transformation in the Turkish Market, where the company has been operating and investing heavily since 2006

• Experience in Cisco IOS
• Ability to analyze network problems
• Ability to make configuration changes on CPN Network elements
• Very good skills in understanding TCP/IP & data networking specifications.
• Degree qualified in a Science or an Engineering discipline
• Good technical background of IP network technologies
• Experience in IP Network toubleshooting activities
• Basic understanding of Data network Security.
• Basic understanding of GSM, GPRS, VoIP & Signaling.                                         
• Good problem solving skills
• Technical qualification in a network related subject and relevant accreditations from network supplier
• Hands-on experience with router and switch configuration produced by various vendors

• To set and achieve KPIs and SLAs of CPN&PS&FIX Monitoring and 1st line
• To follow up network availability and reliability, take measurements if necessary
• To find and localize PS Core, CPN and FIX network problems and contact with responsible
• To inform L2 staff to get support
• To give information to other departments about problems and outages
• To follow up CRM and Fault Management cases