Trade Marketing Senior Specialist - Retail

Vodafone Telekomünikasyon A.Ş.

We are seeking a Trade Marketing Sn.Specialist-Retail with the will and ambition to work in high performing Vodafone Team responsible for Leading Digital Transformation in Turkey, reporting to Retail Efficiency&Excellence Manager of  Vodafone Turkey.

• Increase the performance of retail sales channels, through Retail Efficiency analysis and reporting per Store. 
• Generate new projects to enhance Customer Experience in Stores 
• Enable in-Store digital tools for best in class Digitalised Retail
• Drive the regional sales teams and retail staff for high NPS (Net Promoter Score)
• Maintain Service-in-Retail excellence through in store service process standardisation 
• Adopt best global retail practices to the local level in connection with VF Group
• Coordinate retail & trade marketing Agencies for the execution of digitalisation actions
• Cooperate with internal stakeholders to enhance customer experience in stores
• Specify the budgetary needs to actualise planned projects, make optimum use of the budget.
• Facilitate location based retail analysis for the best Point of Sales actions in the field 

İŞ TANIMI

Vodafone, one of the largest telecommunications companies in the world, has mobile operations in 26 countries (partnering with mobile networks in 55 more) and fixed broadband operations in 17 markets, serving 446 million mobile customers and 12 million fixed broadband customers around the world. Vodafone is strongly committed to lead the digital transformation in the Turkish Market, where the company has been operating and investing heavily since 2006.

• BSc. degree in Business Administration, Economics, Industrial Engineering or similar fields
• Minimum 2 years of total experience in sales or marketing departments
• Excellent communication skills to enhance business relations both externally and internally
• Specific experience in sales channels management (retail, reseller, distributor, wholesaler, etc)
• Customer oriented mind-set and customer experience focus
• Proven stakeholder management capabilities
• Analytical skills and problem solving capabilities 
• Advanced English language skills
• Potential to embrace Vodafone way of Working (Speed, Simplicity, Turst)
• No restriction for mobility
• B Class driving licence
• Military service completed (for male candidates)