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İlan yayından kaldırılmıştır
İstanbul(Avr.), İstanbul(Asya)
İş Yerinde
İş Yerinde
Job Type
Full-Time
Position Level
Specialist
Department
Customer Relations
Customer Relations
Application Count
272 application
Job Type
Full-Time
Position Level
Specialist
Application Count
272 application
Department
Customer Relations
QUALIFICATIONS AND JOB DESCRIPTION
Vodafone, one of the largest telecommunications companies in the world, has mobile operations in 26 countries (partnering with mobile networks in 55 more) and fixed broadband operations in 17 markets, serving 446 million mobile customers and 12 million fixed broadband customers around the world. Vodafone is strongly committed to lead the digital transformation in the Turkish Market, where the company has been operating and investing heavily since 2006.
• Ambitious for reaching outstanding digital sales targets, out-of-the box thinker, achiever with can-do approach.
• Willing to lead and take accountability for business targets in multi-disciplinary matrix organizations, has success stories for previous leadership achievements.
• Ability to effectively negotiate with internal clients and external resources for win-win agreements
• Persuasive skills to make teams push their limits to achieve unreasonable targets.
• Willing to deal with challenges arousing from working in an international and multicultural environment with global teams, while benefiting from the power of the multi-national with tens of thousands colleagues and more than 400 million customers
• Bachelor’s degree from a reputable university is required.
• Strong communication skills in Turkish and English, written and interpersonal.
• Previous e-Commerce Merchandising/category management experience is a plus.
• Experience in presenting creative work to internal clients for approval or modification is a plus.
• Experience in creation and launches of SEO campaigns and coordination of SEO activities is a plus
• Ability to brief both creative and front-end coding agencies by ensuring that communication flows effectively is a plus
#lipost
İŞ TANIMI
We are seeking a E-commerce Category Senior Specialist with the will and ambition to work in high performing Vodafone Team responsible for Leading Digital Transformation in Turkey, reporting Online Senior Manager of Vodafone Turkey.
The accountabilities of this role are:
• Responsible for devices, accessories and additional service sales campaigns run at vodafone.com.tr and mobile apps.
• Commercial KPI governance, including tracking the performance, collecting data and reporting with support from business intelligence and analytics specialists.
• Develop campaigns with marketing departments and design to optimize e-commerce platform sales by partnering with E-commerce Platform Product Owner and E-commerce Operations Specialists.
• Govern product catalog/product display assortment strategy on mobile.
• Govern the communication plan of the campaigns and coordinate the related communication departments for the best-performing results.
• Daily monitor, evaluate and adjust the assortments on e-commerce platforms.
• Daily and if required hourly analyze the impact of product assortments on consumers’ choice decisions.
• Keep in touch with the Vodafone Global Organization and other Vodafone markets to identify the best practices regarding assortment improvements and make monthly direct and in-direct competitive research.
• Inform E-Commerce Platform Product Owner regarding the competitive analysis and help him/her to prioritize and implement these opportunities which might be related to product catalog listing, device and additional service displays.
• Prepare daily/weekly/ monthly reports/ presentations and assist management team with executive summaries.
#lipost
Preferred Candidate
More than 2 years of experience
Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate), Doctorate(Student), Doctorate(Graduate)
Müşteri Hizmetleri Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Müşteri Hizmetleri Uzmanı Müşteri Hizmetleri Uzmanı Maaşları Müşteri Hizmetleri Uzmanı Nasıl Olunur? Müşteri Hizmetleri Uzmanı Nedir? Müşteri Hizmetleri Uzmanı İş İlanları
Hakkımızda
About Vodafone: Every great brand stands for something and at Vodafone we exist to connect for a better future. At Vodafone, our people live the bran
Şirket Sayfasına GitŞirketin Aydınlatma Metni
Detaylı BilgiMüşteri Hizmetleri Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Müşteri Hizmetleri Uzmanı Müşteri Hizmetleri Uzmanı Maaşları Müşteri Hizmetleri Uzmanı Nasıl Olunur? Müşteri Hizmetleri Uzmanı Nedir? Müşteri Hizmetleri Uzmanı İş İlanları