Reservation Supervisor

D Otel Marmaris Turizm İşl.Ve Tic.A.Ş.-D Maris Bay

We are looking for a Reservation Supervisor who must possess;

• A Bachelor degree in Tourism Hotel Management
• At least three years experience in the field.
• Fluent level of English language is required to carry out the work and follow any developments related to the job.Additional Russian language is preferable.
• Advanced skills in various computer software and Opera knowledge.
• Strong interpersonal and communication skills with the ability to build trust, cooperate and relate well with all departments within the hotel, guests, and all external companies.
• Team player qualities.
• Effective management of time and ability to work under high pressure.
• Ability to handle multiple tasks.
• Self-motivated
• Residential permit is required for non-citizen candidates.
• No military obligation for male candidates.

İŞ TANIMI

• Complete responsibility of Leading Quality Assurance guidelines.
• Execute direct, and ask & sale agency sales, thereafter following up on the payments.
• Execute sales via phone and e-mail.
• Register the reservations in the system accurately.
• Prepare reservation statistics and to submitting them to superiors.
• Execute the sale of car- and air transfer, including organizing them.
• Follow up on the guests transfer date and time.
• Handles all special requests appropriately.
• Check the reservations registered during the shift and performing studies in order to ensure that all reservations are registered accurately.
• Assures that the reservation agents obey the hotel rules, shift schedules.
• Accomplish all tasks given by superiors in addition to job responsibilities.