Help Desk Support Specialist

Arkas Holding

• At least 2 years of graduating from the Technical department of the University, University graduation from related fields. ( Computer Programming, Engineering etc. )
• A minimum of 2+ years experience on call center position and preferably experienced in Information Technology Field
• Advanced level of English and Ukranian/Russian
• Knowledge of service portfolio in operational support field.
• Strong communication and problem solving skills.
• Residence in İzmir/Turkey

İŞ TANIMI

Within the body of Arkas Holding, we are looking for " Help Desk Support Specialist" who will be responsible for answering the incoming calls and informing the users who are calling in accordance with the processes.