Quality Assurance & Compliance Manager

BDH

• Degree in Business Administration or related field of study.
• ITIL Expert Certification.
• 6+ years of experience in IT Service Management or Quality Management.
• Knowledge in applying quality frameworks like ISO9000, ISO20000.
• Experience in managing quality in large organization.
• Define and maintain documentation for all practice aligned to quality framework.
• Ability to work in Saudi Arabia, having an international sense of business.
• No travel restrictions, both domestic and international travel.

 

İŞ TANIMI

The Quality Assurance & Compliance Manager will ensure that the overall facilities’ quality
management system (QSM) is fully implemented in an organized and efficient manner.
 

• Continuously advance quality achievement and performance improvement throughout the organization.
• Developing, implementing, and overseeing quality assurance/compliance processes and staff inspection teams.
• Ensure all local goals and objectives are met and that the facilities is complying with governmental requirements, permits, and inspectional standards.
• Coordinate and work closely with other IT members.
• Set up monitoring, measurement metrics and KPI for the service management and quality objectives.