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İlan yayından kaldırılmıştır
İstanbul(Avr.), İstanbul(Asya)
İş Yerinde
İş Yerinde
Çalışma Şekli
Tam Zamanlı
Pozisyon Seviyesi
Uzman
Departman
Teknik
Teknik
Başvuru Sayısı
268 başvuru
Çalışma Şekli
Tam Zamanlı
Pozisyon Seviyesi
Uzman
Başvuru Sayısı
268 başvuru
Departman
Teknik
GENEL NİTELİKLER VE İŞ TANIMI
Vodafone, one of the largest telecommunications companies in the world, has mobile operations in 26 countries (partnering with mobile networks in 55 more) and fixed broadband operations in 17 markets, serving 446 million mobile customers and 12 million fixed broadband customers around the world. Vodafone is strongly committed to lead the digital transformation in the Turkish Market, where the company has been operating and investing heavily since 2006.
- Degree qualified in Engineering discipline preferably Telecommunication, Electronics, Electricity or Computer Science
- 0-2 years hands on experience in Internet Service Provider’s related departments
- Preferably understanding of Voip Technologies
- Preferably understanding of PSTN Technologies (ISDN PRI, Q931 signallig)
- Proferably understanding of Voip Protocols (SIP, H323)
- Preferably experience of Audiocodes, Quintum, Cisco, Teles Voice Gateways
- Prferably experience of SBC and Softswitch management
- Good understanding of IP network technologies
- Preferably certification or accreditation in CCNA/CVOICE/CCVP
İŞ TANIMI
We are seeking a Voice Support Specialist with the will and ambition to work in high performing Vodafone Team responsible for Leading Digital Transformation in Turkey, reporting Voice Support Executive of Vodafone Turkey.
- Accountable for resolving corporate customer incidents occurred on VFNET Voice Core Network Infrastructure
- Accountable for resolving corporate customer requests by configuring VFNET Voice Core Network Equipments and Customer Voice Network Equipments
- To response and resolve customer incident/request tickets on Service Desk within agreed KPI’s
- To make root cause analysis and ensure permanent solutions for each ticket
- Accountable for managing and operating all customer voice network devices to ensure having best service quality level defined in KPI’s
- To ensure to backup configuration files of the Customer Voice Network Devices periodically
- To inform and escalate core network infrastructure problems to third level teams
- Accountable for designing, planning, implementing and operating of the big corporate customer’s voice network
- To work at customer side in case of urgent customer problems if necessary
- To implement security policy rules defined in VFNET security policy to customer voice network devices. To make periodical security audits of them
Aday Kriterleri
En çok 10 yıl tecrübeli
Üniversite(Mezun), Yüksek Lisans(Öğrenci), Yüksek Lisans(Mezun), Doktora(Öğrenci), Doktora(Mezun)
Pazarlama Direktör Yardımcısı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Pazarlama Direktör Yardımcısı İş İlanları
Hakkımızda
About Vodafone: Every great brand stands for something and at Vodafone we exist to connect for a better future. At Vodafone, our people live the bran
Şirket Sayfasına GitŞirketin Aydınlatma Metni
Detaylı BilgiPazarlama Direktör Yardımcısı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Pazarlama Direktör Yardımcısı İş İlanları