İlan yayından kaldırılmıştır

Collection&Dunning Operation Senior Specialist
Vodafone Telekomünikasyon A.Ş

İstanbul(Avr.), İstanbul(Asya)

İş Yerinde

Job Type

Full-Time

Position Level

Specialist

Department

Information Technology

Application Count

313 application

Job Type

Full-Time

Position Level

Specialist

Application Count

313 application

Department

Information Technology

QUALIFICATIONS AND JOB DESCRIPTION

Vodafone is the leading mobile telecommunications company in the world, with more than 315 million customers worldwide and presence in over 30 countries. Vodafone entered the Turkish market in 2006, and is continuing its investment in the country and its operations with great success.

Java technologies
SQL and PL/SQL skills
Good command of English
Graduated from engineering departments of universities

İŞ TANIMI

We are seeking a Collection&Dunning Operation Senior Specialist with the will and ambition to work in Customer Services - CRM Management Function, reporting CRM Manager of Vodafone Turkey.

Responsible of Collection and Dunning systems
Responsible of daily operational activities and availibility of systems
Investigating problems, finding root cause of the problems.
Deployment of new products and services
Implementing change management processes and user requests
Periodic monitoring of systems for performance bottlenecks
Performance tuning of applications to ensure business needs and agreed SLAs are met
Incident and error handling for application errors