İlan yayından kaldırılmıştır

Base Marketing Specialist - Consumer Prepaid
Vodafone Telekomünikasyon A.Ş

İstanbul(Avr.), İstanbul(Asya)

İş Yerinde

Çalışma Şekli

Tam Zamanlı

Pozisyon Seviyesi

Orta düzey yönetici

Departman

Operasyon

Başvuru Sayısı

935 başvuru

Çalışma Şekli

Tam Zamanlı

Pozisyon Seviyesi

Orta düzey yönetici

Başvuru Sayısı

935 başvuru

Departman

Operasyon

GENEL NİTELİKLER VE İŞ TANIMI

Vodafone is the leading mobile telecommunications company in the world, with more than 315 million customers worldwide and presence in over 30 countries. Vodafone entered the Turkish market in 2006, and is continuing its investment in the country and its operations with great success.

New Graduate/Max 1 year work experience
Bachelor Degree in engineering or business, master degree is a plus
Project management and strong analytical thinking skills
Familiar with BI reporting tools is must (Business Objects, etc..)
Multi-task management
Ability to think creatively and strategically to turn new technologies into commercially successful products
Problem solving & decision making
Results-driven and delivery-focused
Experience in a large multinational company is a plus
Strong written,verbal communication skills&inter-personal skills both in Turkish and English

İŞ TANIMI

We are seeking a Base Marketing Specialist - Consumer Prepaid with the will and ambition to work in Base Marketing Mngt.-Consumer Prepaid Function, reporting Base Marketing Manager-Consumer Prepaid of Vodafone Turkey

Organize Customer Base actions with the aim to achieve superior customer satisfaction, maximize revenues by increasing customer lifetime, activity and value while supporting sustainable brand differentiation based on Vodafone way.

Define Lifecycle Framework and plan the actions in each phase of the life cycle such as Welcome-Development-Retention-Win back for consumer pre-paid segment, make the Business analysis with Finance and other parties, ensure revenue, activity and churn impacts and cooperate with relevant parties
Define, manage and gain consensus with key stakeholders to an appropriate set of contact rules across channels and communication types (based on both business and customer factors, driven from customer analysis)
Design welcome, retention, development and win-back tracks, prepare BTL offers for the tracks, ensure flawless operationalization and make necessary changes when necessary
Define the rules for optimization of channels and define the right channel for each offer/product
Lead the collation of requests for customer activity, including outbound campaigns for proactive offer presentation, and inbound strategies and offers for reactive offer presentation. Aim is to capture all of the required information to allow for inclusion of the activity within the schedule