Global Subject Matter Expert Managers

Unilever

• Minimum Bachelor’s degree from reputable universities
• 5+ years hands on SAP customization experience in SAP ECC
• Very good understanding of SAP Functionality
• Solid Experience in Global Projects
• Experience in the engagement of key, senior level stakeholders, along with proven ability to influence and manage relationships with those stakeholders
• Basic understanding of ITIL procedures
• Excellent command of English
• Very good knowledge and solid experience at least one of the expertises stated below
  • SAP SD, SNC module
  • SAP WM module
  • SAP FI, COPA, COPC modules
  • SAP APO modules

İŞ TANIMI

• Support Business Operations team & other functional teams in clarifying business requirements, developing appropriate high level designs, costs and time estimates for the production of high quality project Charters
• Responsible for solution design in SAP – across all  U2K2, Sirius, Cordilerra and Fusion for the specific functional area of the SME
• Working with Landscape functional SMEs to deliver the appropriate design , moving into convergence
• Set standards and design principles for  the specific functional area – across landscapes , to help in convergencec journey
• Help develop, maintain and enforce detailed design guidelines describing how each component of the IT landscape will be used  
• Develop/Review/QA functional specification and conceptual design documents – these are expected to be global, taking care of any specifics across landscapes
• Perform post go-live reviews to ensure IT design and process issues are captured for learning and future improvement
• Help agree priority and own sequence of changes and linkage to specific releases; identify synergies between projects and change requests in similar process areas for more effective delivery
• Help drive simplification to support the lowest possible TCO for each component in the systems landscape
• Perform continuous improvement cycles for their area to improve performance, system utilisation, usability and stability
• Proactively review the system behaviour and recommend preventative actions to avoid potential problems
• Proactively review SAP early watch reports and Solution Manager to identify potential future problems and raise projects to address them
• Provide assistance in resolution of complex incidents
• Monitor the effectiveness of the support provided to the countries and guide support staff for faster and better support to the countries