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İlan yayından kaldırılmıştır
İstanbul(Avr.), İstanbul(Asya)
İş Yerinde
İş Yerinde
Job Type
Full-Time
Position Level
Specialist
Department
Public Relations
Public Relations
Application Count
163 application
Job Type
Full-Time
Position Level
Specialist
Application Count
163 application
Department
Public Relations
QUALIFICATIONS AND JOB DESCRIPTION
Vodafone is the leading mobile telecommunications company in the world, with more than 315 million customers worldwide and presence in over 30 countries. Vodafone entered the Turkish market in 2006, and is continuing its investment in the country and its operations with great success.
- At least a university graduate
- For male candidates for at least 2 years of military service completed or suspended
- Between the ages of 24-35,
- Competence in working with the customer and service-oriented,
- Willing to team work
- Own responsibility and initiative
- At least four years of experience with a minimum of one year of Call Center experience
- Internmediate English must be
- Takes personal responsibility
- Sees the big picture and important details
- Listens and understands customer needs
- Works effectively in a changing environment
- Stress management
İŞ TANIMI
We are seeking a Partner Management Senior Specialist with the will and ambition to work in Partner & Back Office Management Function, reporting Partner Management&Back Office Senior Maneger of Vodafone Turkey.
- Responsible end-to-end outsource mobile , data customer operations activities, including analysis, design process, execution , reporting and coordination b/w Partner.
- Responsible for delivering Vodafone ınbound&outbound target of outsource operations.
- Coordinating with internal parties providing product information (specifications, scope of customizing, details etc.) to Vodafone teams.
- To ensure KPI targets are met on a monthly/yearly basis.
- Drive process efficiency & increase Vodafone process efficiency.
- Analyze and evaluate the effectiveness of COPS operations, methods, costs, and results.
- Develop and implement special Customer operation activities to meet the KPI target.
- Monitoring partner performance and reporting to management .
- Supervising relations with other departments to drive required changes for better,mobile,data customer operations activities.
- Supervisory development of tactics and offers to ıncrease success ratio of customer operations .
- Promote positive relations with partners, vendors, and distributors.
- Analyze and actively supervıse quality of outsource operations.
Preferred Candidate
More than 2 years of experience
Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate), Doctorate(Student), Doctorate(Graduate)
Müşteri İlişkileri Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Müşteri İlişkileri Uzmanı Müşteri İlişkileri Uzmanı Maaşları Müşteri İlişkileri Uzmanı Nasıl Olunur? Müşteri İlişkileri Uzmanı Nedir? Müşteri İlişkileri Uzmanı İş İlanları
Hakkımızda
About Vodafone: Every great brand stands for something and at Vodafone we exist to connect for a better future. At Vodafone, our people live the bran
Şirket Sayfasına GitŞirketin Aydınlatma Metni
Detaylı BilgiMüşteri İlişkileri Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Müşteri İlişkileri Uzmanı Müşteri İlişkileri Uzmanı Maaşları Müşteri İlişkileri Uzmanı Nasıl Olunur? Müşteri İlişkileri Uzmanı Nedir? Müşteri İlişkileri Uzmanı İş İlanları