IT System Engineer - User Device Management

SunExpress Güneş Ekspres Havacılık A.Ş.

We are looking for  IT System Engineer - User Device Management  and strong team member who will work in SunExpress Headquarters.

Qualifications:

• Bachelor’s degree in Computer Engineering or a related discipline
• At least 5 years of related experience
• ITIL/MCSA/MCSE certification
• Advanced level of experience on IT systems operations, hardware and software
• An equivalent combination of education and experience
• Experience with Microsoft Windows operating systems
• Debugging and troubleshooting skills attitude to support and resolve customer problems
• Intermediate understanding of operating systems and networking concepts
• Customer support experience is desired
• Good oral and written communication skills in English
• Excellent written and verbal communication skills

Responsibilities:

• Windows Client OS configuration management, hardening
• Client antivirus / EDR management
• DLP management on client systems
• Client policy management with using group policies
• Managing central printing services
• Central management of Windows (SCCM) clients (patch management, application deployment, OS image management)
• Central management of mobile devices and mobile applications (enrollment, full/partial wiping, application white/black listing)
• Client OS & application level request handling and problem management
• Documentation of user device management processes