{"id":11724,"date":"2021-04-15T11:15:14","date_gmt":"2021-04-15T08:15:14","guid":{"rendered":"https:\/\/www.kariyer.net\/ik-blog\/?p=11724"},"modified":"2021-04-15T11:15:14","modified_gmt":"2021-04-15T08:15:14","slug":"samsung-electronics-turkiyede-iki-ust-duzey-atama","status":"publish","type":"post","link":"https:\/\/www.kariyer.net\/ik-blog\/samsung-electronics-turkiyede-iki-ust-duzey-atama\/","title":{"rendered":"Samsung Electronics T\u00fcrkiye\u2019de \u0130ki \u00dcst D\u00fczey Atama"},"content":{"rendered":"<p><strong>Samsung Electronics T\u00fcrkiye\u2019de Erbil Topg\u00fcl Sat\u0131\u015f Sonras\u0131 Servis Direkt\u00f6rl\u00fc\u011f\u00fc, Erkut G\u00fcnd\u00fcz ise E-Ticaret ve \u00c7oklu Kanal Direkt\u00f6rl\u00fc\u011f\u00fc g\u00f6revine getirildi.<\/strong><\/p>\n<p><a href=\"https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2021\/04\/1618465586_Samsung_Erbil_Topgul-scaled.jpg\"><img decoding=\"async\" class=\"wp-image-11725 alignleft\" src=\"https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2021\/04\/1618465586_Samsung_Erbil_Topgul-scaled.jpg\" alt=\"\" width=\"176\" height=\"233\" srcset=\"https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2021\/04\/1618465586_Samsung_Erbil_Topgul-scaled.jpg 1933w, https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2021\/04\/1618465586_Samsung_Erbil_Topgul-227x300.jpg 227w, https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2021\/04\/1618465586_Samsung_Erbil_Topgul-773x1024.jpg 773w, https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2021\/04\/1618465586_Samsung_Erbil_Topgul-768x1017.jpg 768w, https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2021\/04\/1618465586_Samsung_Erbil_Topgul-1160x1536.jpg 1160w, https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2021\/04\/1618465586_Samsung_Erbil_Topgul-1547x2048.jpg 1547w, https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2021\/04\/1618465586_Samsung_Erbil_Topgul-696x922.jpg 696w, https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2021\/04\/1618465586_Samsung_Erbil_Topgul-1068x1414.jpg 1068w, https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2021\/04\/1618465586_Samsung_Erbil_Topgul-1920x2542.jpg 1920w, https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2021\/04\/1618465586_Samsung_Erbil_Topgul-317x420.jpg 317w\" sizes=\"(max-width: 176px) 100vw, 176px\" \/><\/a>2013 y\u0131l\u0131ndan bu yana sat\u0131\u015f sonras\u0131 hizmetler departman\u0131nda \u00e7e\u015fitli pozisyonlarda y\u00f6neticilik yapan Erbil Topg\u00fcl \u0130\u015f hayat\u0131na 2005 y\u0131l\u0131nda ba\u015flad\u0131. 16 y\u0131ll\u0131k kariyeri s\u00fcresince uluslararas\u0131 \u015firketlerde m\u00fc\u015fteri hizmetleri, sat\u0131\u015f sonras\u0131 hizmetler ve m\u00fc\u015fteri deneyiminden sorumlu ekiplerin y\u00f6netiminden sorumlu oldu. M\u00fc\u015fteri deneyimi geli\u015fimi,\u00a0 verimlilik art\u0131\u015f\u0131, alternatif sat\u0131\u015f kanallar\u0131 ve m\u00fc\u015fteri memnuniyeti art\u0131\u015f\u0131 \u00fczerine \u00e7e\u015fitli projeleri hayata ge\u00e7iren Topg\u00fcl\u2019\u00fcn baz\u0131 \u00e7al\u0131\u015fmalar\u0131 ulusal ve uluslararas\u0131 \u00e7apta \u00f6d\u00fcllere lay\u0131k g\u00f6r\u00fcld\u00fc. Topg\u00fcl, Samsung Electronics T\u00fcrkiye\u2019de ise son olarak M\u00fc\u015fteri Deneyimi Gurup M\u00fcd\u00fcr\u00fc olarak g\u00f6rev yap\u0131yordu. MBA derecesine sahip olan Erbil Topg\u00fcl, halen Maltepe \u00dcniversitesi\u2019nde i\u015fletme doktora e\u011fitimine devam ediyor.<\/p>\n<p><a href=\"https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2021\/04\/1618465587_Samsung_Erkut_Gunduz.jpg\"><img decoding=\"async\" class=\"wp-image-11726 alignleft\" src=\"https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2021\/04\/1618465587_Samsung_Erkut_Gunduz.jpg\" alt=\"\" width=\"180\" height=\"224\" srcset=\"https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2021\/04\/1618465587_Samsung_Erkut_Gunduz.jpg 1160w, https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2021\/04\/1618465587_Samsung_Erkut_Gunduz-241x300.jpg 241w, https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2021\/04\/1618465587_Samsung_Erkut_Gunduz-821x1024.jpg 821w, https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2021\/04\/1618465587_Samsung_Erkut_Gunduz-768x957.jpg 768w, https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2021\/04\/1618465587_Samsung_Erkut_Gunduz-696x868.jpg 696w, https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2021\/04\/1618465587_Samsung_Erkut_Gunduz-1068x1331.jpg 1068w, https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2021\/04\/1618465587_Samsung_Erkut_Gunduz-337x420.jpg 337w\" sizes=\"(max-width: 180px) 100vw, 180px\" \/><\/a>2004 y\u0131l\u0131nda Y\u0131ld\u0131z Teknik \u00dcniversitesi \u0130ktisat B\u00f6l\u00fcm\u00fc\u2019nden mezun olan Erkut G\u00fcnd\u00fcz ise 2011 &#8211; 2012 y\u0131llar\u0131 aras\u0131nda Turquality kapsam\u0131nda Ko\u00e7 \u00dcniversitesi Executive MBA Y\u00f6netici program\u0131na kat\u0131ld\u0131. Kariyerine \u0130hracat M\u00fc\u015fteri Temsilcisi olarak ba\u015flayan G\u00fcnd\u00fcz, 2008 y\u0131l\u0131nda Yurtd\u0131\u015f\u0131 Sat\u0131\u015f ve Pazarlama M\u00fcd\u00fcr\u00fc olarak kat\u0131ld\u0131\u011f\u0131 Boyner Holding b\u00fcnyesinde, s\u0131ras\u0131yla Strateji ve \u0130\u015f Geli\u015ftirme M\u00fcd\u00fcr\u00fc, \u0130hracat Sat\u0131\u015f ve Pazarlama M\u00fcd\u00fcr\u00fc ve E-ticaret ve \u00c7oklu Kanal M\u00fcd\u00fcr\u00fc olarak g\u00f6rev ald\u0131. 2016 y\u0131l\u0131nda Sabanc\u0131 Holding b\u00fcnyesinde Teknosa\u2019n\u0131n E-Ticaret M\u00fcd\u00fcrl\u00fc\u011f\u00fcn\u00fc y\u00fcr\u00fcten G\u00fcnd\u00fcz, 2017 &#8211; 2020 y\u0131llar\u0131 aras\u0131nda da MediaMarkt E-Ticaret Direkt\u00f6rl\u00fc\u011f\u00fc g\u00f6revini \u00fcstlendi. G\u00fcnd\u00fcz bu d\u00f6nemde ayn\u0131 zamanda Kategori Ma\u011fazac\u0131l\u0131\u011f\u0131 Derne\u011fi&#8217;nde \u00c7oklu Kanal Komite Ba\u015fkan\u0131 olarak g\u00f6rev yapt\u0131. G\u00fcnd\u00fcz, Samsung Electronics T\u00fcrkiye&#8217;ye kat\u0131lmadan \u00f6nce Dubai merkezli Chalhoub Group&#8217;ta E-Ticaret ve Dijital Pazarlama M\u00fcd\u00fcr\u00fc olarak g\u00f6rev yap\u0131yordu.<\/p>\n<!-- templates\/buttons-placeholder.php -->\n<div class=\"da-reactions-outer TpostID11724\">\n\t    <div class=\"da-reactions-data da-reactions-container-async center\"\n         data-type=\"post\"\n         data-id=\"11724\"\n         id=\"da-reactions-slot-post-11724\">\n        <div class=\"da-reactions-static\">\n\t\t\t<img src=\"https:\/\/www.kariyer.net\/ik-blog\/wp-content\/plugins\/da-reactions\/assets\/dist\/loading.svg\" alt=\"Loading spinner\" width=\"48\" height=\"48\" style=\"width:48px\" \/>\n        <\/div>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Samsung Electronics T\u00fcrkiye\u2019de Erbil Topg\u00fcl Sat\u0131\u015f Sonras\u0131 Servis Direkt\u00f6rl\u00fc\u011f\u00fc, Erkut G\u00fcnd\u00fcz ise E-Ticaret ve \u00c7oklu Kanal Direkt\u00f6rl\u00fc\u011f\u00fc g\u00f6revine getirildi. 2013 y\u0131l\u0131ndan bu yana sat\u0131\u015f sonras\u0131 hizmetler departman\u0131nda \u00e7e\u015fitli pozisyonlarda y\u00f6neticilik yapan Erbil Topg\u00fcl \u0130\u015f hayat\u0131na 2005 y\u0131l\u0131nda ba\u015flad\u0131. 16 y\u0131ll\u0131k kariyeri s\u00fcresince uluslararas\u0131 \u015firketlerde m\u00fc\u015fteri hizmetleri, sat\u0131\u015f sonras\u0131 hizmetler ve m\u00fc\u015fteri deneyiminden sorumlu ekiplerin y\u00f6netiminden [&hellip;]<\/p>\n<!-- templates\/buttons-placeholder.php -->\n<div class=\"da-reactions-outer TpostID11724\">\n\t    <div class=\"da-reactions-data da-reactions-container-async center\"\n         data-type=\"post\"\n         data-id=\"11724\"\n         id=\"da-reactions-slot-post-11724\">\n        <div class=\"da-reactions-static\">\n\t\t\t<img src=\"https:\/\/www.kariyer.net\/ik-blog\/wp-content\/plugins\/da-reactions\/assets\/dist\/loading.svg\" alt=\"Loading spinner\" width=\"48\" height=\"48\" style=\"width:48px\" \/>\n        <\/div>\n    <\/div>\n<\/div>\n","protected":false},"author":14,"featured_media":11728,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_elementor_edit_mode":"","_elementor_template_type":"","_elementor_data":"","_elementor_page_settings":null,"_elementor_conditions":[]},"categories":[18],"tags":[1104,1105,1015],"class_list":{"0":"post-11724","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-atamalar","8":"tag-erbil-topgul","9":"tag-erkut-gunduz","10":"tag-samsung-electronics-turkiye"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.4 (Yoast SEO v26.8) - 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